HelpSpace Alternatives
HelpSpace is described as 'Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard' and is an app in the Business & Commerce category. There are more than 100 alternatives to HelpSpace for a variety of platforms, including the Web, Windows, Android, iPhone and Linux. The best alternative is HubSpot, which is free. Other great apps like HelpSpace are osTicket (Free, Open Source), Freshdesk (Freemium), ProProfs Help Desk (Paid) and Zammad (Free, Open Source).
- HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.No screenshots yet
- Freemium
- Online
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook...
- Freemium
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- Front is the first email management software for teams that integrates with the tools you already use.
- Paid
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
- ITSM tool for managing changes, problems, and budgeting for your company's IT stack.
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Self-Hosted
- Software as a Service (SaaS)