GLPI Alternatives
GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to GLPI for a variety of platforms, including Online / Web-based, Linux, Self-Hosted solutions, Windows and Mac. The best alternative is osTicket, which is both free and Open Source. Other great apps like GLPI are Freshdesk, Spiceworks, Zendesk and NetBox.
GLPI alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Network Monitors. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of GLPI.- Free Personal • Open Source
- Mac
- Windows
- Linux
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Free • Proprietary
- Windows
- Online
- Android
- Android Tablet
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
NetBox is an open source web application designed to help manage and document computer networks. Initially conceived by an engineering team at DigitalOcean, it was developed specifically to address the needs of network and infrastructure engineers.
- Paid • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
Discontinued
From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- GLPI
10 years mature OCS Inventory NG, an OpenSource computer inventory and package deployment system for Win32 and Unix and Apple and Linux. Works with glpi-project.org helpdesk.
- Free • Open Source
- Linux
- Online
- Self-Hosted
Foreman is an open source project that helps system administrators manage servers throughout their lifecycle, from provisioning and configuration to orchestration and monitoring.
- Free • Open Source
- Linux
- Self-Hosted
Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.
Ralph vs GLPI opinions
xvhpqgRalph is a good replacement for GLPI in regards to IT asset management. However, it will not replace it for Ticket systems.