GLPI Alternatives

GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to GLPI for a variety of platforms, including Web-based, Linux, Self-Hosted, Windows and Android apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are osTicket, Freshdesk, Zendesk and Snipe-IT.

GLPI alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Inventory Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of GLPI.

GLPI alternatives page was last updated

GLPI

Free Personal • Open Source
Help Desk App

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and...

More about GLPI

Spiceworks
Is this is a good alternative?
Yes
No
Free • Proprietary
Network Monitor
Inventory Management Tool
Help Desk App
Windows
Online
Android
Android Tablet
128 Spiceworks alternatives
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
- - Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to GLPI.
- - Spiceworks is the most popular free alternative to GLPI.
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Spiceworks Features
Knowledge base
Hardware Monitoring
Helpdesk ticketing
IT Asset Management
Product Reviews
Network Mapping
osTicket
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
102 osTicket alternatives
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Linux & Self-Hosted alternative to GLPI.
- - osTicket is the most popular Open Source alternative to GLPI.
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
218 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Mac, iPhone & iPad alternative to GLPI.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
234 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to GLPI.
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Zendesk Features
Knowledge base
Email integration
On Demand
Snipe-IT
Is this is a good alternative?
Yes
No
Freemium • Open Source
Inventory Management Tool
Online
Self-Hosted
Cloudron
36 Snipe-IT alternatives
Easily see which assets are assigned, to whom, and their physical location. Check them back into inventory with one click, or click through to see the asset's complete history. Seeing what assets are currently deployed, pending (brand new awaiting software installs, out for...
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Snipe-IT Features
1. No Coding RequiredSnipe-IT can be used without an coding or programming skills.
2. LightweightSnipe-IT consumes less device resources compared to similar apps.
IT Asset Management
License management
Custom fields
Docker Container
Commercial Skipping
NetBox
Is this is a good alternative?
Yes
No
Free • Open Source
Mac
Linux
Self-Hosted
19 NetBox alternatives
NetBox is an open source web application designed to help manage and document computer networks. Initially conceived by an engineering team at DigitalOcean, it was developed specifically to address the needs of network and infrastructure engineers.
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NetBox Features
IPAM
Network Tools
Ocsinventory-ng.org
Is this is a good alternative?
Yes
No
Free • Open Source
Mac
Windows
Linux
Online
Android
GLPI
11 Ocsinventory-ng.org alternatives
10 years mature OCS Inventory NG, an OpenSource computer inventory and package deployment system for Win32 and Unix and Apple and Linux. Works with glpi-project.org helpdesk.
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Ocsinventory-ng.org Features
Network Discovery
Freshservice
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Online
Android
iPhone
Android Tablet
iPad
33 Freshservice alternatives
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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Freshservice Features
Web interface
Helpdesk ticketing
Incident Management
Ticketing
IT Asset Management
RackTables
Is this is a good alternative?
Yes
No
Free • Open Source
Linux
BSD
Self-Hosted
34 RackTables alternatives
Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
RackTables has no features, suggest some!
HESK
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk App
Windows
Linux
Online
14 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK has no features, suggest some!
Ralph
Is this is a good alternative?
Yes
No
Free • Open Source
Inventory Management Tool
Linux
Self-Hosted
21 Ralph alternatives
Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.
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Ralph Features
Customizable
REST API
IT Asset Management
Asset Management
Comments about Ralph as a Alternative to GLPI
pros, cons and recent comments
Mahdy Abdelmotaleb
Ralph is a good replacement for GLPI in regards to IT asset management. However, it will not replace it for Ticket systems.
Positive comment•
0
OTRS
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Inventory Management Tool
Windows
Linux
Online
57 OTRS alternatives
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
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OTRS Features
Web-Based
Incident Management
CMDB and ProcessManagement
Helpdesk ticketing
Customer service
Ticketing
Service Level Management
First person view