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GLPI Alternatives

GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to GLPI for a variety of platforms, including Online / Web-based, Linux, Self-Hosted solutions, Windows and Mac. The best alternative is osTicket, which is both free and Open Source. Other great apps like GLPI are Freshdesk, Spiceworks, Zendesk and NetBox.

GLPI alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Network Monitors. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of GLPI.
This page was last updated Jun 14, 2022
GLPI
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  • Free PersonalOpen Source
  • Mac
  • Windows
  • Linux
  • Online
  • Self-Hosted
  • Software as a Service (SaaS)

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and...

Learn more about GLPI

  1. osTicket

    • FreeOpen Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

  2. Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.



  3. Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

  4. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

  5. NetBox

    • FreeOpen Source
    • Mac
    • Linux
    • Self-Hosted

    NetBox is an open source web application designed to help manage and document computer networks. Initially conceived by an engineering team at DigitalOcean, it was developed specifically to address the needs of network and infrastructure engineers.



  6. InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

  7. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

  8. Ocsinventory-ng.org

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • GLPI

    10 years mature OCS Inventory NG, an OpenSource computer inventory and package deployment system for Win32 and Unix and Apple and Linux. Works with glpi-project.org helpdesk.

  9. Foreman

    • FreeOpen Source
    • Linux
    • Online
    • Self-Hosted

    Foreman is an open source project that helps system administrators manage servers throughout their lifecycle, from provisioning and configuration to orchestration and monitoring.

  10. Ralph

    • FreeOpen Source
    • Linux
    • Self-Hosted

    Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.

    Ralph vs GLPI opinions
    pros, cons and recent comments
    xvhpqg

    Ralph is a good replacement for GLPI in regards to IT asset management. However, it will not replace it for Ticket systems.

    Positive comment over 3 years ago
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Showing 10 of 44 alternatives