GLPI Alternatives

Apps similar to GLPI include Spiceworks, which has a free version. Other options are Freshdesk, osTicket, Lansweeper and Zendesk. Help Desk Platforms like GLPI are a crowded field, with more than 50 alternatives for the web, self-hosting, Windows, Linux and Mac.

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Alternatives
GLPI alternatives page was last updated

Alternatives list

  1. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    216 DeskXpand alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. CMDBuild icon
     1 like

    CMDBuild is an enterprise system: Java server-side Web GUI Ajax, SOA-based webservice. All reusing open source technologies and following industry standards.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • BSD
    • Self-Hosted
    Good alternative?
     
  3. InvGate Assets icon
     27 likes

    Assets is a suite of intelligent solutions to manage your hardware and software assets, through discovery, remote desktop, software metering, deployment & license management, and financials.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  4. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Good alternative?
     
  5. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  6. Simple IT Helpdesk is a software intended for companies and IT fleet managers, including a ticketing and an inventoring system.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  7. Tick& icon
     1 like

    Tick& is a free, open-source and self-hostable ITSM ticketing platform designed for internal service desks: IT departments, public-sector IT services, and shared support teams. IT asset management is deliberately out of scope — there is no hardware inventory or license...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Docker
    • Linux
    • Windows
    Good alternative?
     
  8. Tenebit icon
     1 like

    Tenebit is a web-based platform for managing company assets, people, locations, licenses, equipment handovers, procedures, onboarding, offboarding, maintenance and audits in one place.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Fiwit icon
     3 likes

    Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Alerts

    • Discontinued

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  10. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Good alternative?
     
  11. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    353 Usedesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  12. OUAPI icon
     Like

    OUAPI is the inventory manager for your small company (computer, software, printers...)

    Cost / License

    • Free
    • Proprietary

    Application type

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
    Good alternative?
     
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