GLPI Alternatives

Apps similar to GLPI include Spiceworks, which has a free version. Other options are Freshdesk, osTicket, Lansweeper and Zendesk. Help Desk Platforms like GLPI are a crowded field, with more than 50 alternatives for the web, self-hosting, Windows, Linux and Mac.

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Alternatives
GLPI alternatives page was last updated

Alternatives list

  1. Slurp’it is a powerful and easy-to-use network discovery solution that offers 100% accurate network inventory. No coding required.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. AssetBolt icon
     Like

    AssetBolt tracks hardware, licenses, accessories, and consumables with native MDM sync (Jamf, Iru, Intune), audit-ready reporting, unlimited users, and transparent per-asset pricing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. KANAP icon
     1 like

    The IT Department's operating system — budget, project portfolio, and app landscape in one place, built for SMB IT teams.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. SetyEvn icon
     Like

    Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Wordpress
    • Self-Hosted
    Good alternative?
     
  6. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Whether your focus is delivering core service and asset management, broadening your service management offering to new processes, departments or lines of business, reducing service escalations and accelerating incident resolution through intelligent automation, or any...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. Free customer support software with live chat, a shared email inbox, web forms and an AI agent that answers customers from your own docs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  10. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. Docusnap icon
     Like

    The easy way of Network Inventory and IT Documentation.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    Good alternative?
     
  12. Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    Good alternative?
     
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