GLPI Alternatives

Apps similar to GLPI include Spiceworks, which has a free version. Other options are Freshdesk, osTicket, Lansweeper and Zendesk. Help Desk Platforms like GLPI are a crowded field, with more than 50 alternatives for the web, self-hosting, Windows, Linux and Mac.

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Alternatives
GLPI alternatives page was last updated

Alternatives list

  1. System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
    Good alternative?
     
  2. Transforming information from "Collection" to "Utilization." A visual analysis tool for IT asset management.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  3. Steward IT Census discovers and inventories every computer, server, printer, switch, phone and camera on your network. It runs as one program on your own Windows or Linux server with a built-in database, so your asset data never leaves your network, and license activation works...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Microsoft SQL Server
    • Ubuntu Server
    Good alternative?
     
  4. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    Good alternative?
     
  5. Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    Good alternative?
     
  6. SysAid icon
     2 likes

    SysAid helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  7. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  8. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  9. ip·Solis icon
     Like

    Self-hosted IT asset lifecycle management — self-service portal, approval workflows and PowerShell runbook automation for VDIs, app access and any IT asset.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Docker
    Good alternative?
     
  10. qbilon icon
     Like

    qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. IT inventory and device management app for individuals and IT professionals. Track hardware, software, serial numbers, warranties, and more.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  12. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
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