An open source ticket management & help desk solution. A freshdesk alternative.
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GLPI Alternatives
GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to GLPI for a variety of platforms, including Web-based, Windows, Self-Hosted, SaaS and Linux apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are Freshdesk, osTicket, Zendesk and Shelf.nu.
Alternatives list
33 RackTables alternativesRacktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
Cost / License
- Free
- Open Source
Platforms
- Linux
- BSD
- Self-Hosted
LOGINventory helps organizations automatically discover, manage, and document their entire IT infrastructure—including hardware, software, and even non-IT assets.
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Action1 is the #1 risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware...
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Linux
- Online
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If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
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DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
The IT-documentation solution i-doit is based on a complete open source configuration management and database. Using i-doit as a CMDB you can manage your IT according to ITIL best practices and configurate the significant components of your IT environment.
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Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
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