InvGate Service Desk
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual...
- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
What is InvGate Service Desk?
InvGate Service Desk is an ITIL-ready solution with an unprecedented user interface offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automations & smart ticket management tools. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop visual workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing, and Gamification.
InvGate Service Desk Screenshots
InvGate Service Desk Features
InvGate Service Desk information
Comments and Reviews
Tags
- online-help-desk
- Help Desk
- analytics
- itsm-software
- on-demand-help-desk
- service-desk
- web-helpdesk
- service-desk-ticketing
- itsm-help-desk
- web-help-desk
- web-helpdesk-software
- itsm
Category
Business & CommerceRecent user activities on InvGate Service Desk
- added Servicedesk as a feature to InvGate Service DeskGu
- reviewed InvGate Service DeskGuWe've tried some alternatives and finally decided for this one. Just excellent.
- gabgom9 liked InvGate Service Deskga
We manage requests, claims and incidents in a more efficient way allowing us an appropriate follow-up and a more fluid communication with end-users
It is a modern and agile tool. It meets the needs that the company was needing
We've tried some alternatives and finally decided for this one. Just excellent.
Greater organization and classification of solutions for the claims of our clients.
-New graphical interface is amazing, innovative and very easy to use -It’s simple to use, very user-friendly. -It allows you to obtain reports in real time. -Customized queues to organize work. -You can open tickets via email. -Automation of repetitive tasks, so it reduces workloads.
The constant growth of the tool, go together with the technology and innovation of today's markets.
It is an agile software, with a friendly and modern interface, which covers the needs of many areas of the company
IT is a very easy to use and useful tool, do not hesitate to hire it. We reduce telephone calls, improving the speed of response, through the use of the knowledge base. The best thing that Service Desk has is its dashboard and knowledge base.
Its a simple app very powerful and useful with a great look and feel that works in cloud