InvGate Service Desk
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
Recent user activities on InvGate Service Desk
- gajk added InvGate Service Desk as alternative(s) to Zendo
- peteyhappi added InvGate Service Desk as alternative(s) to Happi.team
- duework added InvGate Service Desk as alternative(s) to Due.work
We manage requests, claims and incidents in a more efficient way allowing us an appropriate follow-up and a more fluid communication with end-users
We obtained several benefits from this tool, mainly in generating a method to organize the requirements and to measure solution times
It is a modern and agile tool. It meets the needs that the company was needing
Greater organization and classification of solutions for the claims of our clients.
-New graphical interface is amazing, innovative and very easy to use
-It’s simple to use, very user-friendly.
-It allows you to obtain reports in real time.
-Customized queues to organize work.
-You can open tickets via email.
-Automation of repetitive tasks, so it reduces workloads.
The constant growth of the tool, go together with the technology and innovation of today's markets.
It is an agile software, with a friendly and modern interface, which covers the needs of many areas of the company
Excellent app to manage and resolve internal claims. It is also very intuitive and was quickly adopted by the final users.
IT is a very easy to use and useful tool, do not hesitate to hire it.
We reduce telephone calls, improving the speed of response, through the use of the knowledge base.
The best thing that Service Desk has is its dashboard and knowledge base.