Apps similar to InvGate Service Desk include JIRA, which has a free version. Other options are Plane, Freshdesk, Zendesk and ServiceNow. You're spoiled for choice with Help Desk Platforms like InvGate Service Desk: we list more than 100 alternatives for the web, Windows, Android, iPhone and self-hosting.
Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.
Australia
Open source alternative supporting project management, issue and task tracking, custom workflows, Kanban, list, calendar views, analytics, imports, secure encryption, Slack and GitHub integrations, Agile and Waterfall frameworks, and advanced customization.
United States
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
United States
Open-source platform unifying project, document, issue, and task management with real-time team collaboration, instant messaging, video conferencing, and GitHub bidirectional sync, all in one customizable workspace for developers and product teams.
Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...
Australia
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
France
EU
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
United States
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
India
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
India
