InvGate Service Desk AlternativesHelp Desk Platforms & IT Service Management Software like InvGate Service Desk

InvGate Service Desk is described as 'Web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to InvGate Service Desk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best InvGate Service Desk alternative is JIRA, which is free. Other great apps like InvGate Service Desk are Plane, Freshdesk, osTicket and Zendesk.

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InvGate Service Desk alternatives are mainly Help Desk Platforms but may also be IT Service Management Software or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of InvGate Service Desk.
InvGate Service Desk iconInvGate Service Desk
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting,...

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InvGate Service Desk alternatives page was last updated Jul 25, 2024
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  1. JIRA icon
    JIRA icon

    JIRA

     222 likes
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    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    384 JIRA alternatives
    JIRA screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    JIRA screenshot 1
    JIRA screenshot 2
    +2
    JIRA screenshot 3

    Top JIRA Features

    1.  Issue Tracking
    2.  Scrum Boards
    3.  Task Tracking
    4.  Bug reporting
    5.  Multi-project management
    6.  Ad-free
    7.  Kanban Board
    8.  SAAS Metrics
    9.  Members Statistics
    10.  Dependency Tracking
    11.  Workflow
    12.  Project Organization
    JIRA iconInvGate Service Desk Icon

    JIRA VS InvGate Service Desk

    Is JIRA a good alternative to InvGate Service Desk?
     

    • JIRA is the most popular Web-based, Windows, Mac & Linux alternative to InvGate Service Desk.

    • JIRA is the most popular free alternative to InvGate Service Desk.

    • JIRA is Freemium and ProprietaryInvGate Service Desk is Paid and Proprietary
  2. Plane icon
    Plane icon

    Plane

     15 likes
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    Open Source JIRA, Linear and Height alternative. Plane helps you track your issues, epics, and product roadmaps in the simplest way possible.

    51 Plane alternatives
    Plane screenshot 1

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Plane screenshot 1
    Plane screenshot 2
    +3
    Plane screenshot 3

    Top Plane Features

    1.  Ad-free
    2.  Subtasks
    3.  Support for MarkDown
    4.  Dark Mode
    5.  Kanban Board
    6.  No Tracking
    7.  Gantt-charts
    8.  Reminders
    9.  File Tagging
    10.  File Versioning
    11.  WYSIWYG Support
    12.  Support for @mentions
    Plane iconInvGate Service Desk Icon

    Plane VS InvGate Service Desk

    Is Plane a good alternative to InvGate Service Desk?
     

    • Plane is the most popular Android, iPhone, iPad, Android Tablet & Self-Hosted alternative to InvGate Service Desk.

    • Plane is the most popular Open Source alternative to InvGate Service Desk.

    • Plane is Freemium and Open SourceInvGate Service Desk is Paid and Proprietary
  4. Freshdesk icon
    Freshdesk icon

    Freshdesk

     123 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    45 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Freshdesk screenshot 2
    +8
    Freshdesk screenshot 3

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconInvGate Service Desk Icon

    Freshdesk VS InvGate Service Desk

    Is Freshdesk a good alternative to InvGate Service Desk?
     
  5. Ad
    Screenshot
    Help Scout icon

    Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    https://www.helpscout.com
    Learn More
  6. osTicket icon
    osTicket icon

    osTicket

     70 likes
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    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • Free • Open Source

    Application types

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    Client Interface - Check Ticket Status
    Client Interface - Ticket History
    +3
    Staff Control Panel - Dashboard
    osTicket iconInvGate Service Desk Icon

    osTicket VS InvGate Service Desk

    Is osTicket a good alternative to InvGate Service Desk?
     
  7. Zendesk icon
    Zendesk icon

    Zendesk

     66 likes
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    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    249 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconInvGate Service Desk Icon

    Zendesk VS InvGate Service Desk

    Is Zendesk a good alternative to InvGate Service Desk?
     

    • Zendesk is the most popular commercial alternative to InvGate Service Desk.

    • Zendesk is Paid and ProprietaryInvGate Service Desk is also Paid and Proprietary
  8. monday service icon
    monday service icon

    monday service

     1 like
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    Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    24 monday service alternatives
    monday service screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1
    monday service screenshot 2
    +2
    monday service screenshot 3

    monday service Features

    1.  AI-Powered
    2.  Knowledge Management
    3.  Customer service
    4.  HIPAA compliant
    5.  Asset Management
    monday service iconInvGate Service Desk Icon

    monday service VS InvGate Service Desk

    Is monday service a good alternative to InvGate Service Desk?
     
  10. GLPI icon
    GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    53 GLPI alternatives
    GLPI screenshot 1

    License model

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1
    GLPI screenshot 2
    +4
    GLPI screenshot 3

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base
    GLPI iconInvGate Service Desk Icon

    GLPI VS InvGate Service Desk

    Is GLPI a good alternative to InvGate Service Desk?
     
  11. Jira Service Management icon
    Jira Service Management icon

    Jira Service Management

     Like this app
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    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    24 Jira Service Management alternatives
    Jira Service Management screenshot 1

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Jira Service Management Features

    1.  Customer service
    2. JIRA icon  Jira integration
    3.  AI-Powered
    Jira Service Management iconInvGate Service Desk Icon

    Jira Service Management VS InvGate Service Desk

    Is this a good alternative to InvGate Service Desk?
     
  12. LiveAgent icon
    LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    217 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
    LiveAgent screenshot 2
    +3
    LiveAgent screenshot 3

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconInvGate Service Desk Icon

    LiveAgent VS InvGate Service Desk

    Is LiveAgent a good alternative to InvGate Service Desk?
     
  13. Help Scout icon
    Help Scout icon

    Help Scout

     29 likes
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    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    121 Help Scout alternatives
    Conversation view

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    iPhone App
    Docs Report
    +4
    Customer Happiness Report
    Help Scout iconInvGate Service Desk Icon

    Help Scout VS InvGate Service Desk

    Is Help Scout a good alternative to InvGate Service Desk?
     
  14. LiveChat icon
    LiveChat icon

    LiveChat

     20 likes
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    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    221 LiveChat alternatives
    Agent app

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Website monitoring
    Archived conversations
    +3
    Chat widget customization

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconInvGate Service Desk Icon

    LiveChat VS InvGate Service Desk

    Is LiveChat a good alternative to InvGate Service Desk?
     
  15. Freshservice icon
    Freshservice icon

    Freshservice

     35 likes
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    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.

    36 Freshservice alternatives
    Freshservice screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshservice screenshot 1
    Freshservice screenshot 2
    +6
    Freshservice screenshot 3

    Freshservice Features

    1.  Web interface
    2.  AWS Integration
    3.  AI-Powered
    4.  Helpdesk Ticketing
    5.  Incident Management
    6.  Contract Management
    7.  IT Asset Management
    Freshservice iconInvGate Service Desk Icon

    Freshservice VS InvGate Service Desk

    Is Freshservice a good alternative to InvGate Service Desk?
     
12 of 104 InvGate Service Desk alternatives