Peppermint Ticket Management

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An open source ticket management & help desk solution. A freshdesk alternative.

Peppermint Ticket Management screenshot 1

Cost / License

Free
Open Source

Application type

Help Desk Platform

Alerts

Discontinued

Platforms

Self-Hosted
Docker

Peppermint Ticket Management screenshot 1

Peppermint Ticket Management screenshot 2

+1

Peppermint Ticket Management screenshot 3

Discontinued

The GitHub repository was archived in July 2026.

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Customer Support

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tick0001 added Peppermint Ticket Management as alternative to Tick&
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Peppermint Ticket Management information

Developed by
Jack Andrews
Licensing
Open Source and Free product.
Written in
TypeScript
Alternatives
57 alternatives listed
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Supported Languages
- English

AlternativeTo Category

Business & Commerce

GitHub repository

3,158 Stars
386 Forks
99 Open Issues
Updated Sep 21, 2025 (Archived)

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Peppermint Ticket Management was added to AlternativeTo by ImSebi on Feb 21, 2024 and this page was last updated Sep 9, 2026.

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What is Peppermint Ticket Management?

It's a self-hosted alternative to popular services such as Zendesk.

Features

Ticket Creation: Bog standard ticket creation with a markdown editor and file uploads
A log of client history
Markdown based Notebook with todo lists
Responsive: Designed for variable screen sizes from mobile up to 4k
Multi-deployment: Quickly deploy using docker & pm2
Simple to Use: Designed to be easy to use with a simple logical workflow

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