Respond is described as 'Most social media tools are built for marketing, not customer service' and is an website in the Business & Commerce category. There are more than 50 alternatives to Respond, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows. The best alternative is TweetDeck, which is free. Other great sites and apps similar to Respond are Hootsuite (Freemium), Freshdesk (Freemium), ProProfs Help Desk (Paid) and Front (Paid).
HootSuite is a social media management system for brand management. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, LinkedIn, Google+, Foursquare, MySpace, WordPress, TrendSpottr and Mixi.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Sprout Social is a social media management platform used by leading companies across the globe to increase the efficiency of their social marketing efforts, community building and customer support via social channels such as Facebook and Twitter.
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Loomly is a simple social media calendar tool that helps teams and individuals streamline their content publishing workflow with post ideas, optimization tips, mockups, approval, scheduling & analytics.