AlternativeTo Logo

Respond Alternatives

Respond is described as 'social media customer service platform built for support teams' and is a customer support tool in the business & commerce category. There are more than 50 alternatives to Respond, not only websites but also apps for a variety of platforms, including Android, iPhone, SaaS and Mac. The best alternative is TweetDeck, which is free. Other great sites and apps similar to Respond are Hootsuite, Freshdesk, Zendesk and ProProfs Help Desk.

Respond alternatives are mainly Social Media Management Tools but may also be Help Desk Apps or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Respond.
This page was last updated
Respond iconRespond
  4
  • Online

Respond is a social media customer service platform built for support teams.

Learn more about Respond

  1. TweetDeck icon

    TweetDeck

    • FreeProprietary
    • Online
    • Google Chrome

    TweetDeck aims to evolve the existing functionality of Twitter by taking an abundance of information i.e twitter feeds, and breaking it down into more manageable bite sized pieces.

    Screenshot
  2. Hootsuite icon

    Hootsuite

    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • Blackberry
    • iPad
    • Google Chrome
    • Firefox

    HootSuite is a social media management system for brand management. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, LinkedIn, Google+, Foursquare, MySpace, WordPress, TrendSpottr and Mixi.

    Dashboard (2017/11)


  3. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot
  4. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Screenshot
  5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot


  6. Front icon

    Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

    Screenshot
  7. Sprout Social is a social media management platform used by leading companies across the globe to increase the efficiency of their social marketing efforts, community building and customer support via social channels such as Facebook and Twitter.

    Screenshot
  8. Loomly is a simple social media calendar tool that helps teams and individuals streamline their content publishing workflow with post ideas, optimization tips, mockups, approval, scheduling & analytics.

    Screenshot
  9. Sociality.io is an all-in-one social media management platform that enables marketers to easily manage their social presence in a single dashboard. Sociality.io currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn.

    Manage social media content publishing and scheduling with automated ease on one collaborative dashboard. Visually organize and manage content calendars with content preview, social feed, weekly, monthly, and agenda views. Keep team collaboration consistent with advanced access settings.
  10. Crust Service Cloud icon

    Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

    Crust Service Cloud Home Page
Showing 10 of 58 alternatives