WATI Alternatives

WATI is described as 'Web-based application that helps businesses interact with customers through WhatsApp. As an Official Business Partner for WhatsApp CRM Business Accounts, it aids in expanding business reach and engagement' and is an app in the office & productivity category. There are more than 50 alternatives to WATI for a variety of platforms, including Web-based, SaaS, Android, iPhone and Mac apps. The best WATI alternative is FreeScout, which is both free and Open Source. Other great apps like WATI are tawk.to, Chatwoot, Intercom and LiveChat.

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WATI alternatives are mainly Help Desk Platforms but may also be CRM Systems or AI Chatbots.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of WATI.
WATI iconWATI
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WATI is a web-based application that helps businesses interact with customers through WhatsApp. As an Official Business Partner for WhatsApp CRM Business Accounts, it aids in expanding business reach and engagement.

More about WATI
WATI alternatives page was last updated Jan 14, 2025
  1. FreeScout icon
     34 likes

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

    77 FreeScout alternatives
    FreeScout screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron

    Properties

    1.  Lightweight

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking
    FreeScout iconWATI Icon

    FreeScout VS WATI

    Is FreeScout a good alternative to WATI?
     
    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to WATI.

    • FreeScout is the most popular Open Source & free alternative to WATI.

    • FreeScout is Freemium and Open SourceWATI is Paid and Proprietary
    • FreeScout is LightweightWATI is not according to our users
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    192 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconWATI Icon

    tawk.to VS WATI

    Is tawk.to a good alternative to WATI?
     
    • tawk.to is the most popular Web-based, Android & iPhone alternative to WATI.

    • tawk.to is Freemium and ProprietaryWATI is Paid and Proprietary
    • tawk.to is LightweightWATI is not according to our users
  3. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    211 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconWATI Icon

    Chatwoot VS WATI

    Is Chatwoot a good alternative to WATI?
     
    • Chatwoot is the most popular iPad, SaaS & Android Tablet alternative to WATI.

    • Chatwoot is Freemium and Open SourceWATI is Paid and Proprietary
  4. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    265 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconWATI Icon

    Intercom VS WATI

    Is Intercom a good alternative to WATI?
     
    • Intercom is the most popular commercial alternative to WATI.

    • Intercom is Paid and ProprietaryWATI is also Paid and Proprietary
  5. LiveChat icon
     20 likes

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    218 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconWATI Icon

    LiveChat VS WATI

    Is LiveChat a good alternative to WATI?
     
  6. Userlike icon
     81 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    137 Userlike alternatives
    Website Messenger

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  Live Support Chat
    5.  Support for Multiple Users
    6. WhatsApp icon  Whatsapp integration
    7.  Live Broadcasting
    8.  SMS Messaging
    9.  Customer service
    Userlike iconWATI Icon

    Userlike VS WATI

    Is Userlike a good alternative to WATI?
     
  7. respond.io icon
     1 like

    Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

    50 respond.io alternatives
    respond.io screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    respond.io Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  Ad-free
    4.  Auto Responder
    5.  Real time collaboration
    6.  Import CSV Data
    7.  Unified inbox
    8.  Telegram
    9. Viber icon  Viber integration
    10.  Live Support Chat
    respond.io iconWATI Icon

    respond.io VS WATI

    Is respond.io a good alternative to WATI?
     
  8. OpenChat icon
     1 like

    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    20 OpenChat alternatives
    OpenChat screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)

    OpenChat Features

    1.  AI-Powered
    OpenChat iconWATI Icon

    OpenChat VS WATI

    Is OpenChat a good alternative to WATI?
     
  9. Zendesk Chat icon
     36 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    179 Zendesk Chat alternatives
    Zendesk Chat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Chat Features

    1.  Live Support Chat
    Zendesk Chat iconWATI Icon

    Zendesk Chat VS WATI

    Is Zendesk Chat a good alternative to WATI?
     
  10. Freshchat icon
     1 like

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    47 Freshchat alternatives
    Freshchat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Freshchat Features

    1.  Live Support Chat
    2.  Chat Bot
    3. Slack icon  Slack integration
    4. Facebook icon  Facebook integration
    5. Zendesk icon  Zendesk integration
    6.  Triggers
    Freshchat iconWATI Icon

    Freshchat VS WATI

    Is Freshchat a good alternative to WATI?
     
  11. AiSensy icon
     Like this app

    AiSensy is a complete WhatsApp Engagement Platform based on official WhatsApp APIs. Solution for WhatsApp marketing, Sales & customer support. Powered with AI, this platform helps you to broadcast & automate WhatsApp messages for unlimited users.

    13 AiSensy alternatives
    AiSensy screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)
    AiSensy iconWATI Icon

    AiSensy VS WATI

    Is AiSensy a good alternative to WATI?
     
  12. Pepper Cloud CRM icon
     4 likes

    Pepper Cloud is a cloud-based AI-powered sales CRM built just for SMEs, fully integrated with WhatsApp, Facebook, Instagram, and more.

    6 Pepper Cloud CRM alternatives
    #1 AI-powered CRM Software - Pepper Cloud

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused

    Features

    1. WhatsApp icon  Whatsapp integration
    2.  Dark Mode
    3.  Extensible by Plugins/Extensions
    4.  Works Offline
    5.  Kanban Board
    6.  No Coding Required
    7.  Cloud Sync
    8.  Calendar Integration
    9.  Auto Responder
    10.  Email Scheduling
    11.  Recurring Tasks
    12.  Ad-free
    Pepper Cloud CRM iconWATI Icon

    Pepper Cloud CRM VS WATI

    Is Pepper Cloud CRM a good alternative to WATI?
     
12 of 51 WATI alternatives