• Slack icon
  • Mattermost icon
  • Zulip icon
  • Wire icon
  • Trello icon
  • +16

Want to start your business? These software will make your life easier.

PaulPaul21 appsUpdated
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Never have there been more software choices for the small business. Considering all the information you need to manage, which ones do the best job? In this list we present what we hope is a good start for small and medium business solutions investigating the best back office software.

Team communication

  1. Slack icon
     Like

    Facilitates teams' real-time collaboration with versatile chat interface and advanced search in configurable channels across multiple platforms.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Electron
    • Software as a Service (SaaS)
    Slack screenshot 1
    Slack screenshot 1
    Slack screenshot 2
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    Slack screenshot 3
    PaulPaul’s note

    Slack is part of the family of collaborative tools that are widely used in companies. In concrete terms, it is an instant messaging tool that centralizes all the company's communications. Like any good instant messaging tool, you will be able to chat with all your company's employees or create group discussions.

    So far, you tell me, nothing revolutionary. But Slack goes further than that, because it has the ability to connect to all applications that are used in the enterprise and therefore centralize 100% of information flows. In theory with Slack you are supposed to completely reduce the use of internal company emails and a lot of external emails. Slack positions itself at the heart of the organization and once it is installed, it's hard to live without it.

  2. Self-hosted platform for chat, workflow automation, voice calls, screen sharing, AI-powered features, third-party integrations, and team messaging.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • JavaScript
    • Software as a Service (SaaS)
    • Go (Programming Language)
    • Cloudron
    Mattermost screenshot 1
    Mattermost screenshot 1
    Mattermost screenshot 2
    +1
    Mattermost screenshot 3
    PaulPaul’s note

    You want to be able to install a Slack icon Slack locally? Mattermost is made for you. Published by the American company of the same name, this open source solution includes the main functionalities of the team messaging tool in SaaS mode: instant messaging (team or one-to-one), breakdown by thematic conversation channels, private groups, comment threads, file sharing… Mattermost takes over most of the functions of Slack with one main difference: a much less rich app directory.

  3. Zulip icon
     Like

    Threaded group chat with topics for live or async collaboration, open-source, supporting self-hosted or cloud use, suited for organized team discussions.

    Cost / License

    • Free Personal
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • BSD
    • iPad
    • Self-Hosted
    • F-Droid
    Zulip screenshot 1
    Zulip screenshot 1
    Zulip screenshot 2
    +4
    Zulip screenshot 3
    PaulPaul’s note

    Zulip is a messaging application for companies and organizations that is a real alternative to industry giants like Slack icon Slack or HipChat icon HipChat. Zulip does as well and sometimes even better than its famous competitors. The project is open-source and is regularly updated with improvements and additional options. Zulip, of course, has false tunes from the famous Slack. You will feel on familiar ground with real-time exchanges and conversation threads to better organize your communications.

  4. Wire icon
     Like

    User-friendly messaging platform with end-to-end encrypted chats, voice and video calls, self-deleting messages, file sharing features, and customizable interface.

    Cost / License

    • Free Personal
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • Snapcraft
    • Flathub
    • F-Droid
    • Software as a Service (SaaS)
    • OpenAPK
    Wire screenshot 1
    Wire screenshot 2
    Wire screenshot 3
    PaulPaul’s note

    Wire is a messaging and video calling tool for teamwork that features a high level of security and a sleek, neat interface. Its development was supported by Janus Friis, one of Skype icon Skype's founders. Wire allows you to communicate with groups that can reach more than a hundred participants. Wire is free and open soruce and it's an ideal tool for collaborative work or just for communicating with your friends and family.

Project management

  1. Trello icon
     Like

    Organize tasks with boards, lists, and cards, and customizable workflows. Ideal for projects, collaboration, and effortless progress tracking.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    • Android Wear
    • Software as a Service (SaaS)
    Trello screenshot 1
    Trello screenshot 1
    Trello screenshot 2
    +6
    Trello screenshot 3
    PaulPaul’s note

    Trello understands that project management is all about collaboration and visualizing the progress of ongoing tasks. Trello allows you to create projects that take the form of tables in several customizable columns. In each column are the tasks or ideas (visualized in the form of cards) that the collaborators advance from left to right as they progress. In reality, Trello is more like a task manager than a project management tool in the sense that it overlooks cost, time, budget and administrative functions.

  2. Wekan icon
     Like

    Open-source kanban board offering real-time collaboration, customizable labels, filtered views, cards, comments, member assignments, and self-hosting options.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
    • Sandstorm
    • Snapcraft
    • Cloudron
    • Docker
    Wekan screenshot 1
    Wekan screenshot 1
    PaulPaul’s note

    If you use Trello icon Trello to manage your projects and share tasks using the Kanban method, you should know that there is a clone of the service that you can host yourself. It's called Wekan (note the pun) and it will help you organize yourself, either personally or with your friends or colleagues. At a glance, you will see the current status of your projects and can focus only on the tasks that matter most, just like with Trello.

  3. Redmine icon
     Like

    Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Online
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Ruby
    • Microsoft SQL Server
    • Cloudron
    • Ruby on Rails
    • PostgreSQL
    Issue List
    Spent Time
    Workflow
    PaulPaul’s note

    Redmine is a free and open-source software that is worldwide recognized and offers all the necessary functionalities to work in project mode whatever the configuration of your team. Attention however: Redmine requires to be hosted on your servers and to be maintained by a competent team (backup, security, SSL). Its use is therefore not free because of the operating costs involved. The software is particularly suitable for developers but its use is suitable for all types of projects. Redmine is appreciated for its simplicity, customization of ticket formats and workflows. On the other hand the users reproach it for its austere interface (there are however themes) and its rigidity: no drag-and-drop or relative prioritization of tasks for the moment and these uses are at the heart of an efficient project management.

  4. Taiga.io icon
     Like

    Agile project management platform supporting Kanban, Scrum, issue tracking, time tracking, customizable workflows, integrations with popular tools, and multilingual support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • BSD
    • Self-Hosted
    • Django
    • Angular
    • Software as a Service (SaaS)
    • Cloudron
    Taiga.io screenshot 1
    Taiga.io screenshot 1
    Taiga.io screenshot 2
    +2
    Taiga.io screenshot 3
    PaulPaul’s note

    Taiga is an efficient and comprehensive open source platform to manage your agile team projects. The tool has a very minimalist but efficient interface and has won the Best Agile Tool 2015 Award. Some features include backlog management with the list of stories and their associated points, real-time burndown chart with some progress stats, an essential Kanban part that will allow you to follow the progress of your stories in the team, a summary sheets of sprints in progress and sprints already completed, a bug / issue management tool allowing your team to give feedback on certain features or bugs encountered… It's not really comparable to Trello icon Trello or Wekan icon Wekan because it's not just a task manager or a bug/issue management tool but a full project management software kind of like Redmine icon Redmine.

Digital asset management

  1. Pilcro icon
     Like

    Free brand management software for Google Suite users. Improve your brand clarity, brand consistency and team productivity with Pilcro, the brand consistency tool.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Chrome OS
    Pilcro screenshot 1
    Pilcro screenshot 1
    Pilcro screenshot 2
    +1
    Pilcro screenshot 3
    PaulPaul’s note

    In a world where clients and customers expect perfection from vendors and service providers, it is more important than ever to manage your brand. Pilcro is the new way to do so. It is your brand champ, but in your computer. It keeps your whole team clear on what your brand identity is, and how its elements should be used. And when everyone is clear on your brand identity, pilcro greatly speeds up and improves the process of creating branded content.

  2. OpenBrand icon
     Like

    OpenBrand is an online platform helping graphic designers, agencies and their clients manage brand-related digital assets and collaborate. It is a smart home for all your logos, designs, and other creative stuff.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    OpenBrand screenshot 1
    OpenBrand screenshot 1
    OpenBrand screenshot 2
    +1
    OpenBrand screenshot 3
    PaulPaul’s note

    Just like Pilcro icon Pilcro, OpenBrand helps designers, agencies, and brands work together. It is a smart home for all your logos, designs, and other creative stuff. Unlike a simple shared drive, OpenBrand ensures everything is documented and your creative works are complete with all source files and production data.

Invoicing

  1. Free, open-source invoicing tool with PDF generation, online payment support, invoice templates, multi-gateway integration, and business customization options.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • Flathub
    • Cloudron
    Invoice Ninja screenshot 1
    Invoice Ninja screenshot 1
    Invoice Ninja screenshot 2
    +1
    Invoice Ninja screenshot 3
    PaulPaul’s note

    InvoiceNinja is a powerful online and self-hosted tool to invoice your customers. It's an internationally recognized solution that's getting more and more powerful. You can use it to create invoices, accept payments, track expenses and time tasks and it supports WePay, Stripe, Braintree, PayPal, Zapier, and many more services.

  2. InvoicePlane is a self-hosted open source application for managing your quotes, invoices, clients and payments. The application comes with various options, templates and settings to customize your invoicing experience.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    Dashboard
    Invoice form
    InvoicePlane screenshot 2
    PaulPaul’s note

    InvoicePlane is an open-source software to manage quotes, invoices, customers and payments. Installed over 100,000 times in 193 countries worldwide, this application has become a reference. It's a self-hosted solution, which means that the sources must be installed on a web server by yourself or a technical provider. Once configured, it does not take more than 5 minutes to issue a first invoice.

  3. Manta icon
     Like

    Painless invoicing with stunning customizable templates.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Manta screenshot 1
    Manta screenshot 1
    Manta screenshot 2
    +1
    Manta screenshot 3
    PaulPaul’s note

    Manta is a flexible open-source invoicing solution with beautiful & customizable templates. Unlike Invoice Ninja icon Invoice Ninja and InvoicePlane icon InvoicePlane, it's a desktop app available for macOS, Windows and Linux. It's geared toward freelancers such as designers, developers, photographers, copywriters… or anyone who needs to make invoices in general. The main purpose of this app is to help freelancers to quickly create professional looking invoices.

Customer support

  1. Intercom icon
     Like

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
    Intercom screenshot 1
    Intercom screenshot 2
    +3
    Intercom screenshot 3
    PaulPaul’s note

    Intercom is a software platform you can use to track and engage your visitors, and convert them into your customers. It's one of the most used live chat software in the world and it's perfect for sales, marketing and support. That's what we were using at AlternativeTo icon AlternativeTo before switching to Front icon Front because we needed something more complete.

  2. Front icon
     Like

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
    Front screenshot 1
    Front screenshot 2
    +4
    Front screenshot 3
    PaulPaul’s note

    Front is an email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later. At AlternativeTo icon AlternativeTo, we use Front to respond to customers that use the live chat widget, to answer Facebook & Twitter messages and comments and to read and answer to emails we receive on some shared email addresses.

  3. tawk.to icon
     Like

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    PaulPaul’s note

    tawk.to is way simpler than Intercom icon Intercom and Front icon Front but it's really good at what it does: live chat that lets you monitor and chat with visitors on your website. It's totally free to use so if you're just looking for a live chat software for your website, you might want to take a look at tawk.to.

Marketing automation

  1. Mailchimp icon
     Like

    All-in-one platform for creating, automating, and sending marketing emails, building landing pages, running ad campaigns, and analyzing audience engagement.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    Mailchimp screenshot 1
    Mailchimp screenshot 2
    Mailchimp screenshot 3
    PaulPaul’s note

    Mailchimp is the world leader in emailing solutions. It assists you in designing your campaigns, routing your e-mails and analyzing statistics. Integrating on many platforms, including WordPress icon WordPress, X icon X, Facebook icon Facebook or Salesforce icon Salesforce, offering mobile apps (iOS and Android) to manage your mailings from anywhere, MailChimp simplifies and tries to make emailing fun.

  2. Mautic icon
     Like

    Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Cloudron
    Mautic screenshot 1
    Mautic screenshot 1
    Mautic screenshot 2
    +3
    Mautic screenshot 3
    PaulPaul’s note

    Mautic is a free and open-source marketing automation software. This software supports campaign and lead management, social media marketing, email marketing, detailed reporting and integration of external systems via the REST API included in the software.

  3. ERPNext icon
     Like

    ERPNext is a free and open-source integrated Enterprise Resource Planning (ERP) software developed by Frappé Technologies Pvt. Ltd. and is built on MariaDB database system using a Python based server-side framework.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Python
    Sales Invoice Print Format
    Bank Reconciliation
    Asset Management
    +36
    Accounts Payable Report
    PaulPaul’s note

    ERPNext is a free and open-source integrated Enterprise Resource Planning software built on MariaDB database system using a Python based server-side framework. There are also other good open-source ERP software like Odoo icon Odoo, EspoCRM  icon EspoCRM and Dolibarr icon Dolibarr.

Analytics platform

  1. Gain insights into website traffic with Advanced Segmentation, Custom Reporting, and data visualization. Enhance marketing and conversions effortlessly.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Map
    Dashboard
    PaulPaul’s note

    Google Analytics is the statistical site analysis tool proposed by Google. It has many advantages such as being able to connect to it with the same credentials as his Google Ads icon Google Ads, Google Webmaster Tools or Gmail icon Gmail account. It is free and can be easily implemented on a website. It helps you to gain rich insights into your website traffic with Advanced Segmentation, Custom Reporting, Motion Charts, and more and to learn more about where your visitors come from and how they interact with your site.

  2. Matomo icon
     Like

    Self-hosted GPL-licensed analytics with advanced privacy, customizable reports, insights on visitor languages, search keywords, and real-time traffic sources.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    • PHP
    • Cloudron
    • Wordpress
    Matomo screenshot 1
    Matomo screenshot 1
    PaulPaul’s note

    Like Google Analytics icon Google Analytics, Matomo (Piwik) is a free software allowing you to measure the audience of your website. But unlike Google Analytics, it's open-source and you can self-host it on your own server or pay to use the Matomo's hosting solution.

There are so much software that this would be impossible to list them all, but here's a subjective selection of some good and well-known software you can use if you're planning to start your own business. Fell free to suggest other software or to share your experience with some of them in the comments or on social media. 🙂

Comments

Nikola M.
10

This article is unfinished and partially misinforming the public. It is misusing the word "Free", because if it is not "Free Software", meaning software to brings to the user Open source PLUS the Copyleft license, that is not "Free software" then. Usually, some proprietary software that acts more a s the spyware and vendor lock-in solution can be "Free of paying", yet you pay in your privacy, user rights and ability to tailor software to your needs (and leave changed thing for use by others).

So please stop putting meaningless "Free" where there is absolutely no use freedom in those. Alternativeto.net has a LICENSE as on of the main search filters for a reason, and yet you are completely ignoring that crucial information in your article! Try do the same with regard of user's rights and privacy in mind and compare freedom they get with opensource and free software , to proprietary EULAs of un-free "free from paying" software and you would be amazed what you are loosing by selecting non-free "free" ones. And don't be fooled, Copyleft licensed products are commercial and copyleft IS commercial and binaries can be sold, too, just not having secrecy and mistrust in them included in "free". So another misused term here is "Commercial", because every Copyletf and free software (and most open source one) is permitted to use commercially and IS commercial software. So words you are searching is "required to pay" and "not required to pay" or similar. And that obviously is at least of your concerns when searching for a reliable and trusty software with the future, these days...