monday service AlternativesIT Service Management Software and other similar apps like monday service

monday service is described as 'Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations' and is a it service management software in the business & commerce category. There are more than 10 alternatives to monday service for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Android apps. The best monday service alternative is Freshdesk, which is free. Other great apps like monday service are Zendesk, GLPI, Jira Service Management and Freshservice.

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monday service alternatives are mainly Help Desk Platforms but may also be IT Service Management Software or Inventory Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of monday service.
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Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and...

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monday service alternatives page was last updated Jul 25, 2024
  1. Freshdesk icon
     122 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    42 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconmonday service Icon

    Freshdesk VS monday service

    Is Freshdesk a good alternative to monday service?
     
    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to monday service.

    • Freshdesk is the most popular free alternative to monday service.

    • Freshdesk is Freemium and Proprietarymonday service is Paid and Proprietary
  2. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    246 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconmonday service Icon

    Zendesk VS monday service

    Is Zendesk a good alternative to monday service?
     
    • Zendesk is the most popular commercial alternative to monday service.

    • Zendesk is Paid and Proprietarymonday service is also Paid and Proprietary
  3. GLPI icon
     25 likes

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    52 GLPI alternatives
    GLPI screenshot 1

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base
    GLPI iconmonday service Icon

    GLPI VS monday service

    Is GLPI a good alternative to monday service?
     
    • GLPI is the most popular SaaS & Self-Hosted alternative to monday service.

    • GLPI is the most popular Open Source alternative to monday service.

    • GLPI is Paid and Open Sourcemonday service is Paid and Proprietary
  4. Jira Service Management icon
     Like this app

    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    24 Jira Service Management alternatives
    Jira Service Management screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Jira Service Management Features

    1.  Customer service
    2. JIRA icon  Jira integration
    3.  AI-Powered
    Jira Service Management iconmonday service Icon

    Jira Service Management VS monday service

    Is this a good alternative to monday service?
     
  5. Freshservice icon
     35 likes

    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.

    36 Freshservice alternatives
    Freshservice screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Freshservice Features

    1.  Web interface
    2.  AWS Integration
    3.  AI-Powered
    4.  Helpdesk Ticketing
    5.  Incident Management
    6.  Contract Management
    7.  IT Asset Management
    Freshservice iconmonday service Icon

    Freshservice VS monday service

    Is Freshservice a good alternative to monday service?
     
  6. ServiceNow icon
     5 likes

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives
    ServiceNow screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing
    ServiceNow iconmonday service Icon

    ServiceNow VS monday service

    Is ServiceNow a good alternative to monday service?
     
  7. Starhive icon
     2 likes

    IT teams use the Starhive platform to manage data in a single location, run ITSM functions, and build tools for everyday problems in their organisation. With complete flexibility on how to configure data, interfaces, automations, and workflows, teams can save time by automating work

    25 Starhive alternatives
    Manage any type of data or asset you like in Starhive. From e-commerce products to IT assets to team members.

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Starhive Features

    1.  Kanban Board
    2.  Goal Tracking
    3.  Subtasks
    4.  Real time collaboration
    5.  Task Time Tracking
    6.  Reminders
    7.  File Tagging
    8.  Asset Management
    9.  Facilities Management
    Starhive iconmonday service Icon

    Starhive VS monday service

    Is Starhive a good alternative to monday service?
     
  8. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives
    OTRS screenshot 1

    License model

    Platforms

    • Windows
    • Linux
    • Online

    OTRS Features

    1.  Web-Based
    2.  Incident Management
    3.  CMDB and ProcessManagement
    4.  Helpdesk Ticketing
    5.  Customer service
    6.  Service Level Management
    7.  First person view
    OTRS iconmonday service Icon

    OTRS VS monday service

    Is OTRS a good alternative to monday service?
     
  9. InvGate Service Desk icon
     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    103 InvGate Service Desk alternatives
    InvGate Service Desk screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    InvGate Service Desk Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk
    InvGate Service Desk iconmonday service Icon

    InvGate Service Desk VS monday service

    Is InvGate Service Desk a good alternative to monday service?
     
  10. Alloy Navigator icon
     3 likes

    Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

    38 Alloy Navigator alternatives
    Vibrant Knowledge

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Self-Hosted

    Alloy Navigator Features

    1.  Task Time Tracking
    2.  Software Auditing
    3.  Service Level Management
    4.  License inventory
    5.  Self-Service Integration
    6.  Employee Self service
    7.  Helpdesk Ticketing
    8.  IT Asset Management
    9.  Change Management
    10.  Configuration Management
    Alloy Navigator iconmonday service Icon

    Alloy Navigator VS monday service

    Is Alloy Navigator a good alternative to monday service?
     
  11. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    98 Vivantio alternatives
    Vivantio screenshot 1

    License model

    Platforms

    • Online
    • Self-Hosted
    Vivantio iconmonday service Icon

    Vivantio VS monday service

    Is Vivantio a good alternative to monday service?
     
  12. LanDesk Service Management icon
     4 likes

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    58 LanDesk Service Management alternatives

    License model

    Platforms

    • Online

    LanDesk Service Management Features

    1.  IT Asset Management
    LanDesk Service Management iconmonday service Icon

    LanDesk Service Management VS monday service

    Is this a good alternative to monday service?
     
12 of 24 monday service alternatives