Mint Service Desk
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.
What is Mint Service Desk?
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on customer infrastructure without a need to buy a cloud-based service. Key features: - flexible asset management structure - ticketing system integrated with asset management - email integration - custom ticket types
Mint Service Desk Screenshots
Mint Service Desk Features
Mint Service Desk information
Supported Languages
- English
Comments and Reviews
Tags
- Customer Support
- itsm-service-desk
- itsm-help-desk
- enterprise-asset-management
- digital-asset-management
- itsm
- itsm-software
- itil-servicedesk
- itil-helpdesk
- Help Desk
- enterprise-asset-tracking
- asset-management-software
- itil-software
- itsm-solution
- Chat
Recent user activities on Mint Service Desk
Danilo_Venom added Mint Service Desk as alternative(s) to Genuity
gajk added Mint Service Desk as alternative(s) to Zendo
peteyhappi added Mint Service Desk as alternative(s) to Happi.team
Pros:
Cons:
Very powerful ITSM software. Might be complicated for a beginner. Very good customer support.
Very powerful. A quite complex solution for mid-size and even larger companies. The beginnings might be difficult but once you start using it - it's something worth considering. One of the best free service desks on the market.
Using it on daily basis. Powerful and fun.
I really enjoy Mint Service Desk v.2.0. Most of issues which existed in v.1.x.x. is gone and the overall user experience is great. One of the best service desks on the market. Also it's worth mentioning that it's free up to 5 agents.