Mint Service Desk

    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.

    • Free • Proprietary
    • Self-Hosted
    • Software as a Service (SaaS)
    ...
    Mint Service Desk info, screenshots & reviewsAlternatives to Mint Service Desk
    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on customer infrastructure without a need to buy a cloud-based service. Key features: - flexible asset management structure - ticketing system integrated with asset management - email integration - custom ticket types

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    paulo24
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    • Top positive comment  about 1 year ago • 0 replies
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    Pros:

    • asset management
    • dynamic structure
    • chat-based incident management
    • each new release contains some really good improvements
    • service desk communication nicely is done

    Cons:

    • poor documentation
    • not enough information over the product on the website - they should improve it.
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    Gre54
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    • Top positive comment  11 months ago • 0 replies
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    Very powerful ITSM software. Might be complicated for a beginner. Very good customer support.

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    Jens54
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    • Positive comment • about 1 year ago • 0 replies
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    Very powerful. A quite complex solution for mid-size and even larger companies. The beginnings might be difficult but once you start using it - it's something worth considering. One of the best free service desks on the market.

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    paulo24
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    • Positive comment • about 1 year ago • 0 replies
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    Using it on daily basis. Powerful and fun.

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    Jhnn
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    • Positive comment • over 1 year ago • 0 replies
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    I really enjoy Mint Service Desk v.2.0. Most of issues which existed in v.1.x.x. is gone and the overall user experience is great. One of the best service desks on the market. Also it's worth mentioning that it's free up to 5 agents.

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    Category

    Business & Commerce

    Tags

    • Customer support
    • itsm-service-desk
    • itsm-help-desk
    • enterprise-asset-management
    • digital-asset-management
    • it-incident-management
    • itsm
    • itsm-software
    • itil-servicedesk
    • itil-helpdesk
    • Help Desk
    • enterprise-asset-tracking
    • asset-management-software
    • itil-software
    • itsm-solution
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    Mint Service Desk

    Links and Download

     Official Website

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    Mint Service Desk

    Summary and Relevance

    Our users have written 5 comments and reviews about Mint Service Desk, and it has gotten 4 likes

    • Developed by OPGK Software
    • Proprietary and Free product.
    • Average rating of 5
    • 55 alternatives listed

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    Mint Service Desk was added to AlternativeTo by RemovedUser on Aug 11, 2019 and this page was last updated May 12, 2020.

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