Mint Service Desk is described as 'free ITSM tool which contains the functionality of service desk and asset management all in one' and is an app in the Business & Commerce category. There are more than 50 alternatives to Mint Service Desk for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Self-Hosted solutions. The best alternative is Spiceworks Help Desk, which is free. Other great apps like Mint Service Desk are GLPI (Free Personal, Open Source), Zendesk (Paid), Freshservice (Paid) and Trengo (Paid).
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
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GLPI vs Mint Service Desk opinions
pros, cons and recent comments
It is not a Help or Service Desk, it is more a Network managing Tool.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.