ProProfs Knowledge Base AlternativesHelp Desk Platforms & Team Collaboration Tools like ProProfs Knowledge Base

ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.

ProProfs Knowledge Base iconProProfs Knowledge Base
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ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer...

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ProProfs Knowledge Base alternatives page was last updated Jun 3, 2025
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  1. BookStack icon

    BookStack

     124 likes
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    BookStack is a free and open source knowledge management platform built on PHP. The system has been built around simplicity to ensure that adding information to it is not a chore. The content structure is built on the metaphors of Books, Chapters & Pages.

    103 BookStack alternatives

    License model

    • Free • Open Source

    Application types

    Platforms

    • Linux
    • Online
    • Self-Hosted
    • PHP
    • Cloudron
    Page Editing

    BookStack Features

    1.  Wiki
    2.  WYSIWYG Support
    3.  Knowledge base
    4.  Web-Based
    5.  Support for MarkDown
    6.  No Tracking
    7.  Dark Mode
    8.  Ad-free

    BookStack VS ProProfs Knowledge Base

     

    • BookStack is the most popular Web-based, Linux & Self-Hosted alternative to ProProfs Knowledge Base.

    • BookStack is the most popular Open Source & free alternative to ProProfs Knowledge Base.

    • BookStack is Free and Open SourceProProfs Knowledge Base is Paid and Proprietary
  2. MediaWiki icon

    MediaWiki

     176 likes
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    MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia. It is now used by several other projects of the non-profit Wikimedia Foundation and by many other wikis.

    87 MediaWiki alternatives

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • PHP
    • Cloudron
    • Sandstorm
    MediaWiki screenshot 1

    Top MediaWiki Features

    1.  WYSIWYG Support
    2.  File Versioning
    3.  Business-wiki
    4.  Multi-user editing
    5.  Syntax Highlighting
    6.  Semantic Data
    7.  Ad-free
    8.  Wiki
    9.  Non profit
    10.  Suggests DSL format
    11.  Web-Based
    12.  Wiki-like interface

    MediaWiki VS ProProfs Knowledge Base

     
  4. Nuclino icon

    Nuclino

     134 likes
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    Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It’s a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.

    300 Nuclino alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Nuclino screenshot 1

    Properties

    1.  Lightweight
    2.  Minimalistic

    Features

    1.  Real time collaboration
    2.  Mind Map view
    3.  Kanban Board
    4.  Support for MarkDown
    5.  WYSIWYG Support
    6.  Team Collaboration
    7.  Drag and Drop
    8.  Wiki-like interface
    9.  Infinite hierarchical depth
    10.  Custom fields
    11.  Internal linking
    12.  Hierarchical Structure

    Nuclino VS ProProfs Knowledge Base

     

    • Nuclino is the most popular Windows, Android, Mac, iPhone & iPad alternative to ProProfs Knowledge Base.

    • Nuclino is Freemium and ProprietaryProProfs Knowledge Base is Paid and Proprietary
    • Nuclino is Lightweight and MinimalisticProProfs Knowledge Base is not according to our users
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    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
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  6. XWiki icon

    XWiki

     92 likes
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    XWiki is the ultimate open-source structured wiki designed to enhance business collaboration and efficiency. Tailored for tech-savvy professionals, XWiki’s extensibility, customization, and flexibility make it indispensable for managing large projects and datasets, while...

    91 XWiki alternatives

    License model

    • Free • Open Source

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    XWiki screenshot 1

    Properties

    1.  Privacy focused

    Features

    1.  Structured data
    2.  Support for scripting
    3.  Real time collaboration
    4.  Hierarchical Structure
    5.  Ad-free
    6.  Support for @mentions
    7.  Support for MarkDown
    8.  Works Offline
    9.  Full-Text Search
    10.  Reminders
    11.  WYSIWYG Support
    12.  No Tracking

    XWiki VS ProProfs Knowledge Base

     
  7. Slite icon

    Slite

     108 likes
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    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Slite screenshot 1

    Properties

    1.  Clean design
    2.  Lightweight

    Features

    1.  Team Collaboration
    2.  Real time collaboration
    3.  Collaborative writing
    4.  Knowledge base
    5.  WYSIWYG Support
    6.  Export to PDF
    7.  Integrated Search
    8.  Team work
    9.  Content Discovery
    10.  Built-in Commenting System
    11. Slack icon  Slack integration
    12.  Third party integrations

    Slite VS ProProfs Knowledge Base

     

    • Slite is the most popular SaaS & Android Tablet alternative to ProProfs Knowledge Base.

    • Slite is Freemium and ProprietaryProProfs Knowledge Base is Paid and Proprietary
  8. Confluence icon

    Confluence

     67 likes
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    Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.

    132 Confluence alternatives

    License model

    Application types

    Country of Origin

    • AU flagAustralia

    Platforms

    • Software as a Service (SaaS)
    • Cloudron
    Confluence screenshot 1

    Top Confluence Features

    1.  Knowledge Management
    2. JIRA icon  Jira integration
    3.  Wiki
    4.  Business-wiki
    5.  Ad-free
    6.  Real time collaboration
    7.  WYSIWYG Support
    8.  Extensible by Plugins/Extensions
    9.  Support for @mentions
    10.  Wiki-like interface
    11.  Knowledge base
    12.  Manage permission level

    Confluence VS ProProfs Knowledge Base

     

    • Confluence is the most popular commercial alternative to ProProfs Knowledge Base.

    • Confluence is Paid and ProprietaryProProfs Knowledge Base is also Paid and Proprietary
  10. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS ProProfs Knowledge Base

     
  11. Knowlee AI icon

    Knowlee AI

     6 likes
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    Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.

    17 Knowlee AI alternatives

    License model

    • Free • Proprietary

    Application type

    Platforms

    • Online
    Knowlee AI screenshot 1

    Knowlee AI Features

    1.  Marketing Automation
    2.  Persistent History
    3.  Insight gathering
    4.  Knowledge base
    5.  AI-Powered
    6.  Upload PDFs
    7.  Neural network

    Knowlee AI VS ProProfs Knowledge Base

     
  12. Kipwise icon

    Kipwise

     18 likes
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    Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.

    License model

    Country of Origin

    • HK flagHong Kong SAR China

    Platforms

    • Online
    • Google Chrome
    • Google Drive
    • Slack
    Turn important Slack messages into wiki docs easily using Slack Action. Handy search command to search for Kipwise Pages, and information from other integrated sources directly in Slack. Got questions with existing answers already? Provide a quick answer to your teammates with just a few clicks.

    Kipwise Features

    1. Slack icon  Slack integration
    2.  Wiki
    3.  Knowledge Management
    4. Google Drive icon  Google Drive integration
    5.  Knowledge base

    Kipwise VS ProProfs Knowledge Base

     
  13. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1

    Help Scout Features

    1.  Customer service
    2.  Knowledge base

    Help Scout VS ProProfs Knowledge Base

     
  14. Archbee icon

    Archbee

     15 likes
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    Archbee is a documentation platform that provides tools to create, manage, and distribute AI-assisted documentation. It enables team collaboration, publishing to a private domain, and integration with external tools.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
    • Online
    Archbee screenshot 1

    Top Archbee Features

    1.  Document Sharing
    2.  Support for MarkDown
    3.  Integrated Search
    4. Slack icon  Slack integration
    5.  Support for @mentions
    6.  Real time collaboration
    7.  API Management
    8.  Self-Serve Capability
    9.  Knowledge base
    10.  Function Key Shortcuts
    11.  Writing assistance
    12.  Component Diagrams

    Archbee VS ProProfs Knowledge Base

     
  15. Peppermint Ticket Management icon

    Peppermint Ticket Management

     1 like
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    An open source ticket management & help desk solution. A freshdesk alternative.

    50 Peppermint Ticket Management alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Docker
    • Self-Hosted
    Peppermint Ticket Management screenshot 1

    Peppermint Ticket Management VS ProProfs Knowledge Base

     
12 of 45 ProProfs Knowledge Base alternatives