ProProfs Knowledge Base AlternativesHelp Desk Platforms & Team Collaboration Tools like ProProfs Knowledge Base
ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.
- Help Desk Platform
- Paid • Proprietary
- 103 BookStack alternatives
BookStack is a free and open source knowledge management platform built on PHP. The system has been built around simplicity to ensure that adding information to it is not a chore. The content structure is built on the metaphors of Books, Chapters & Pages.
License model
- Free • Open Source
Application types
Platforms
- Linux
- Online
- Self-Hosted
- PHP
- Cloudron
BookStack Features
- 87 MediaWiki alternatives
MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia. It is now used by several other projects of the non-profit Wikimedia Foundation and by many other wikis.
License model
- Free • Open Source
Application type
Country of Origin
United States
Platforms
- Self-Hosted
- PHP
- Cloudron
- Sandstorm
Top MediaWiki Features
- 300 Nuclino alternatives
Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It’s a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.
License model
- Freemium • Proprietary
Application types
Country of Origin
Germany
EU
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
- 91 XWiki alternatives
XWiki is the ultimate open-source structured wiki designed to enhance business collaboration and efficiency. Tailored for tech-savvy professionals, XWiki’s extensibility, customization, and flexibility make it indispensable for managing large projects and datasets, while...
License model
- Free • Open Source
Application types
Country of Origin
France
EU
Platforms
- Mac
- Windows
- Linux
- Online
- Self-Hosted
- Docker
Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- 132 Confluence alternatives
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
License model
- Paid • Proprietary
Application types
Country of Origin
Australia
Platforms
- Software as a Service (SaaS)
- Cloudron
Top Confluence Features
- 252 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 17 Knowlee AI alternatives
Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.
Knowlee AI Features
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
License model
- Paid • Proprietary
Country of Origin
Hong Kong SAR China
Platforms
- Online
- Google Chrome
- Google Drive
- Slack
Kipwise Features
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Archbee is a documentation platform that provides tools to create, manage, and distribute AI-assisted documentation. It enables team collaboration, publishing to a private domain, and integration with external tools.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Software as a Service (SaaS)
- Online
Top Archbee Features
- 50 Peppermint Ticket Management alternatives
An open source ticket management & help desk solution. A freshdesk alternative.