ProProfs Knowledge Base is described as 'is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets' and is a Customer Support App in the Business & Commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Online / Web-based, SaaS, Android, Windows and iPhone. Most alternatives are Customer Support and Help Desk Apps. The best alternative is MediaWiki, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are Nuclino (Freemium), Archbee (Freemium), Slite (Freemium) and Confluence (Paid).
MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia. It is now used by several other projects of the non-profit Wikimedia Foundation and by many other wikis, including this website, the home of MediaWiki.
Nuclino is the easiest way to organize and share knowledge in teams. Create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually.
Knowledge base for your team: - A powerful editor with classical text and special widgets like diagrams, Swagger, GraphQL, code editor, changelogs and more coming; - Your team’s content is organized in spaces with document trees and are deep searchable; - Modern UX...
The fastest way to enable help at work. Build a Slack-first, intelligent and robust company wiki from scratch or integrate tools like Google Drive, Confluence, GitHub and more to create one single source of truth for your team.