ProProfs Knowledge Base Alternatives

ProProfs Knowledge Base is described as 'is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Online / Web-based, Android, SaaS, iPhone and Windows. The best alternative is MediaWiki, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are Nuclino, Archbee, Slite and Confluence.

ProProfs Knowledge Base alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Note-taking Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ProProfs Knowledge Base.

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ProProfs Knowledge Base

Freemium • Proprietary
Customer Support Tool

Online
Self-Hosted
Software as a Service (SaaS)

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer...

Learn more about ProProfs Knowledge Base

MediaWiki
Is this a good alternative?
Yes
No
Free • Open Source
Wiki Engine
CMS Tool
Self-Hosted
PHP
Cloudron
85 alternatives to MediaWiki
MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia. It is now used by several other projects of the non-profit Wikimedia Foundation and by many other wikis, including this website, the home of MediaWiki.
Suggest and vote on features
MediaWiki Features
1. WYSIWYG SupportMediaWiki integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
2. File VersioningMediaWiki has a version system that lets you view and go back to older versions of the project/file/document.
3. Syntax HighlightingMediaWiki supports syntax highlighting for various programming and markup languages.
Business-wiki
Multi-user editing
Semantic Data
Web-Based
Wiki-like interface
Suggests DSL format
Structured data
Support for Multiple Users
Lua scripting
Custom templates
Nuclino
Is this a good alternative?
Yes
No
Freemium • Proprietary
Note-taking Tool
Project Management Tool
Team Collaboration Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
iPad
308 alternatives to Nuclino
Nuclino is a unified workspace where teams can bring all their knowledge, docs, and projects together in one place. It’s a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos.
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Nuclino Features
1. Real time collaborationMultiple users can work together in Nuclino simultaneously.
2. LightweightNuclino consumes less device resources compared to similar apps.
3. Kanban BoardNuclino allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
4. Support for MarkDownNuclino supports MarkDown for document formatting.
5. WYSIWYG SupportNuclino integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
6. Hierarchical StructureOrganize your notes, pages, documents, etc., hierarchically with Nuclino.
7. Full-Text SearchNuclino lets you search for specific words or phrases from inside a document or database.
8. Dark ModeNuclino supports dark mode for comfortable usage in low light conditions.
Mind Map view
Minimalistic
Drag and Drop
Wiki-like interface
Infinite hierarchical depth
Custom fields
Internal linking
Graph view
Task assignments
Tree view
Archbee
Is this a good alternative?
Yes
No
Paid • Proprietary
Mac
Windows
Linux
Software as a Service (SaaS)
75 alternatives to Archbee
Company Wiki & Knowledge Base.
Suggest and vote on features
Archbee Features
1. Support for MarkDownArchbee supports MarkDown for document formatting.
2. Real time collaborationMultiple users can work together in Archbee simultaneously.
3. Support for @mentionsArchbee supports the use of mentions through @ to a particular user, who will be notified personally.
Document sharing
Integrated Search
Slack integration
API Management
Self-Serve Capability
Knowledge base
Function Key Shortcuts
API descriptors
Component Diagrams
GraphQL integration
Slite
Is this a good alternative?
Yes
No
Freemium • Proprietary
Note-taking Tool
Team Collaboration Tool
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
85 alternatives to Slite
Slite is a collaborative workspace where remote teams get their best work done. Document. Discuss. Decide. Do. All in one place.
Suggest and vote on features
Slite Features
1. Real time collaborationMultiple users can work together in Slite simultaneously.
2. WYSIWYG SupportSlite integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
3. LightweightSlite consumes less device resources compared to similar apps.
4. Support for MarkDownSlite supports MarkDown for document formatting.
5. Hierarchical StructureOrganize your notes, pages, documents, etc., hierarchically with Slite.
6. Support for @mentionsSlite supports the use of mentions through @ to a particular user, who will be notified personally.
Collaborative writing
Knowledge base
Clean design
Export to PDF
Integrated Search
Team work
Content Discovery
Built-in Commenting System
Slack integration
Third party integrations
Confluence
Is this a good alternative?
Yes
No
Paid • Proprietary
Cloudron
Software as a Service (SaaS)
135 alternatives to Confluence
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
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Confluence Features
1. Extensible by Plugins/ExtensionsConfluence can be extended with add-ons, plugins and extensions.
2. Support for @mentionsConfluence supports the use of mentions through @ to a particular user, who will be notified personally.
3. WYSIWYG SupportConfluence integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
4. Real time collaborationMultiple users can work together in Confluence simultaneously.
Jira integration
Knowledge Management
Wiki
Wiki-like interface
Business-wiki
Knowledge base
Batch image manipulation
Third party integrations
REST API
Macro Recording
XWiki
Is this a good alternative?
Yes
No
Free • Open Source
Note-taking Tool
Wiki Engine
CMS Tool
Mac
Windows
Linux
Online
Self-Hosted
Docker
78 alternatives to XWiki
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on efficient communication and collaboration, XWiki redefines the value of business...
Suggest and vote on features
XWiki Features
1. Support for scriptingXWiki supports scripts and macros to automate or customize tasks.
2. Hierarchical StructureOrganize your notes, pages, documents, etc., hierarchically with XWiki.
3. Real time collaborationMultiple users can work together in XWiki simultaneously.
4. Support for MarkDownXWiki supports MarkDown for document formatting.
Structured data
Business-wiki
Tagging
Extensibility
Suggests DSL format
Multiple languages
Inline editing
User mentions
Built-in editor
Zendesk
Is this a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
234 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Kipwise
Is this a good alternative?
Yes
No
Paid • Proprietary
Online
Google Chrome
Google Drive
Slack
52 alternatives to Kipwise
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
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Kipwise Features
Slack integration
Wiki
Knowledge Management
Google Drive integration
Knowledge base
HelpCrunch
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
Software as a Service (SaaS)
228 alternatives to HelpCrunch
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
Suggest and vote on features
HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking
Obie
Is this a good alternative?
Yes
No
Paid • Proprietary
Document Manager
Google Chrome
Jira
Google Drive
Slack
Software as a Service (SaaS)
Confluence
Firefox
23 alternatives to Obie
The fastest way to enable help at work. Build a Slack-first, intelligent and robust company wiki from scratch or integrate tools like Google Drive, Confluence, GitHub and more to create one single source of truth for your team.
Suggest and vote on features
Obie Features
Slack integration
Knowledge base
Knowledge Management
Search within wikis
Wiki

Showing 10 of 40 alternatives

MediaWiki Features

Nuclino Features

Archbee Features

Slite Features

Confluence Features

XWiki Features

Zendesk Features

Kipwise Features

HelpCrunch Features

Obie Features