ProProfs Knowledge Base Alternatives

ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.

ProProfs Knowledge Base iconProProfs Knowledge Base
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ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer...

More about ProProfs Knowledge Base
More about ProProfs Knowledge Base
ProProfs Knowledge Base alternatives page was last updated Aug 18, 2023
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  1. Groove icon

    Groove

     4 likes
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    Help Desk Software for Small Businesses.

    License model

    Application type

    Platforms

    • Online
    ,

    Groove Features

    1.  Shared inbox
    2.  Knowledge base
    3.  Customer service
    4. Slack icon  Slack integration

    Groove VS ProProfs Knowledge Base

     
  2. SlimFAQ icon

    SlimFAQ

     2 likes
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    Build a FAQ quickly and easily for your website or application.

    License model

    • Freemium • Proprietary

    Country of Origin

    • TH flagThailand

    Platforms

    • Online
    • Self-Hosted
    SlimFAQ screenshot 1

    SlimFAQ VS ProProfs Knowledge Base

     
  4. HelpDocs icon

    HelpDocs

     2 likes
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    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)
    HelpDocs screenshot 1

    HelpDocs Features

    1.  Help Center
    2.  Customer service
    3.  Knowledge base

    HelpDocs VS ProProfs Knowledge Base

     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Document360 icon

    Document360

     13 likes
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    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    53 Document360 alternatives

    License model

    Application types

    Country of Origin

    • IN flagIndia

    Platforms

    • Online
    Document360 screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Knowledge base
    2.  Team Collaboration
    3.  Knowledge Management
    4.  No Coding Required
    5.  Customer service
    6.  WYSIWYG Support
    7.  Support for MarkDown
    8.  Knowledge Base structuring
    9.  Hierarchical Structure
    10.  Dark Mode
    11.  Cloud Sync
    12.  No Tracking

    Document360 VS ProProfs Knowledge Base

     
  7. Usedesk icon

    Usedesk

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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    License model

    Application types

    Country of Origin

    • RU flagRussia

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging

    Usedesk VS ProProfs Knowledge Base

     
  8. Balsa Knowledgebase icon

    Balsa Knowledgebase

     2 likes
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    Balsa has a company-wide knowledgebase that you can store and share your most important documents within the company, using highest security standards.

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Linux
    • Self-Hosted
    • Software as a Service (SaaS)
    Balsa Knowledgebase screenshot 1

    Balsa Knowledgebase Features

    1.  Dark Mode
    2.  Real time collaboration
    3.  Knowledge base
    4.  Wiki

    Balsa Knowledgebase VS ProProfs Knowledge Base

     
  10. HelpSite.io icon

    HelpSite.io

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    HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    HelpSite.io screenshot 1

    HelpSite.io Features

    1.  Customer service
    2.  Knowledge base

    HelpSite.io VS ProProfs Knowledge Base

     
  11. KnoBis icon

    KnoBis

     1 like
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    KnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them.

    License model

    Platforms

    • Online
    KnoBis screenshot 1

    KnoBis Features

    1.  Knowledge Management
    2. Slack icon  Slack integration
    3.  Knowledge base
    4.  Google Apps integration
    5.  Sales enablement

    KnoBis VS ProProfs Knowledge Base

     
  12. Sidekick Studio icon

    Sidekick Studio

     1 like
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    Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    License model

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1

    Sidekick Studio Features

    1.  No Coding Required
    2.  Onboarding
    3.  User experience
    4.  Customer service
    5.  Customer Onboarding
    6.  Knowledge base

    Sidekick Studio VS ProProfs Knowledge Base

     
  13. Happi.team icon

    Happi.team

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    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1

    Happi.team Features

    1.  Customer service

    Happi.team VS ProProfs Knowledge Base

     
  14. Hudu icon

    Hudu

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    Organization and enhancement of IT documentation.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Software as a Service (SaaS)

    Hudu VS ProProfs Knowledge Base

     
  15. Pulsedesk icon

    Pulsedesk

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    Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.

    License model

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Pulsedesk screenshot 1

    Pulsedesk Features

    1.  Real time collaboration
    2.  Task Time Tracking
    3.  Ad-free
    4.  Auto Responder
    5.  No Coding Required
    6.  Helpdesk Ticketing

    Pulsedesk VS ProProfs Knowledge Base

     
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