ProProfs Knowledge Base Alternatives

ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.

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ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer...

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ProProfs Knowledge Base alternatives page was last updated Jun 24, 2025
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  1. FermiAI icon
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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    FermiAI Features

    1.  Auto Responder
    2.  No Coding Required
    3.  Ad-free
    4.  Marketing Automation
    5.  Chat Bot
    6.  AI-Powered

    FermiAI VS ProProfs Knowledge Base

     
  2. Helpman icon
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    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    License model

    Platforms

    • Online

    Helpman Features

    1.  Knowledge base
    2.  Customer service
    3.  Servicedesk
    4.  Knowledge Management
    5.  Multiple languages

    Helpman VS ProProfs Knowledge Base

     
  3. UseWhale icon
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    Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI.

    License model

    • FreemiumProprietary

    Country of Origin

    • BE flagBelgium
    • European Union flagEU

    Platforms

    • Online
    • Android
    • Software as a Service (SaaS)
    • Android Tablet
    • iPhone
    • iPad

    Properties

    1.  Privacy focused

    Features

    1.  Real time collaboration
    2.  File Tagging
    3.  Cloud Sync
    4.  Knowledge base
    5.  Knowledge Management

    UseWhale VS ProProfs Knowledge Base

     
  4. Haash icon
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    Haash.io is the friendly, easy way to add a help center to your website. Quickly add sections, create questions and answer them on the fly. Drag and drop to move things around. Edit everything in a flash.

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online

    Haash VS ProProfs Knowledge Base

     
  5. Copy a direct link to this comment to your clipboard

    Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused

    Features

    1.  No Coding Required
    2.  Real time collaboration
    3.  Reminders
    4.  Ad-free
    5.  Goal Tracking

    Auralis AI VS ProProfs Knowledge Base

     
  6. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management

    Track-It! Help Desk Software VS ProProfs Knowledge Base

     
  7. kWiki icon
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    kWiki is a knowledge base cloud for business. kWiki helps to craft gorgeous technical docs, knowledge bases, user guides, FAQs and so much more. Reduce the number of support tickets and enhance your customer experience with the help of kWiki.

    License model

    • FreemiumOpen Source

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Software as a Service (SaaS)

    kWiki Features

    1.  Drag and Drop Editor
    2.  Privacy settings
    3.  Knowledge base
    4.  Document Sharing
    5.  Knowledge Management

    kWiki VS ProProfs Knowledge Base

     
  8. Bileto icon
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    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    License model

    • FreeOpen Source

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Self-Hosted
    • Docker

    Bileto VS ProProfs Knowledge Base

     
  9. LabiKnow icon
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    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    License model

    Application type

    Platforms

    • Software as a Service (SaaS)

    LabiKnow Features

    1.  Chat widget
    2.  Knowledge base

    LabiKnow VS ProProfs Knowledge Base

     
  10. Copy a direct link to this comment to your clipboard

    Tadaa is the new dynamic workflow for Product Teams making project development easy to build, view and deep dive. Teams suffer from the traditional isolated information flow on multiple softwares. So we’re moving to a visible continuous flow on one platform where you can follow...

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online

    Tadaa - Dynamic Workflow VS ProProfs Knowledge Base

     
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