ProProfs Knowledge Base Alternatives
ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.
- Help Desk Platform
- Paid • Proprietary
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
FermiAI Features
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Helpman Features
Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI.
License model
- Freemium • Proprietary
Application types
Country of Origin
Belgium
EU
Platforms
- Online
- Android
- Software as a Service (SaaS)
- Android Tablet
- iPhone
- iPad
Haash.io is the friendly, easy way to add a help center to your website. Quickly add sections, create questions and answer them on the fly. Drag and drop to move things around. Edit everything in a flash.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Windows
- Android
- iPhone
- iPad
Track-It! Help Desk Software Features
kWiki is a knowledge base cloud for business. kWiki helps to craft gorgeous technical docs, knowledge bases, user guides, FAQs and so much more. Reduce the number of support tickets and enhance your customer experience with the help of kWiki.
License model
- Freemium • Open Source
Application type
Country of Origin
United States
Platforms
- Software as a Service (SaaS)
kWiki Features
Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:
License model
- Free • Open Source
Country of Origin
France
EU
Platforms
- Self-Hosted
- Docker
The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
License model
- Paid • Proprietary
Application type
Platforms
- Software as a Service (SaaS)
LabiKnow Features
Tadaa is the new dynamic workflow for Product Teams making project development easy to build, view and deep dive. Teams suffer from the traditional isolated information flow on multiple softwares. So we’re moving to a visible continuous flow on one platform where you can follow...