ProProfs Knowledge Base Alternatives

ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.

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Alternatives list

  1. FAQ Ally icon
     1 like

    The perfect AI for small business. Simply upload your company documents—even if they’re messy, unformatted, or scattered across PDFs, Word files, Text files, and HTML files—and train intelligent AI agents that become your AI business assistant.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Kipwise icon
     18 likes

    Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Google Drive
    • Slack
     
  3. Obie icon
     5 likes

    The fastest way to enable help at work. Build a Slack-first, intelligent and robust company wiki from scratch or integrate tools like Google Drive, Confluence, GitHub and more to create one single source of truth for your team.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Google Chrome
    • Jira
    • Google Drive
    • Slack
    • Software as a Service (SaaS)
    • Confluence
    • Firefox
     
  4. With the InfoRapid KnowledgeBase Builder, you can create mind maps and flowcharts of almost unlimited size. This allows you to organize all your ideas and knowledge with cross-linked chart. Create complex process charts and decision trees.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • Windows Phone
     
  5. Kbee icon
     1 like

    Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Chrome OS
    • Software as a Service (SaaS)
     
  6. The Most Advanced WordPress Knowledge Base Plugin Build a WordPress Knowledge Base with access control, frontend editing, and many more power-packed | Helpie Knowledge Base Plugin

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Wordpress
     
  7. KnowledgeOwl icon
     2 likes

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  8. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Helpjuice icon
     15 likes

    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Clevada icon
     1 like

    Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
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