ProProfs Knowledge Base Alternatives

ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is MediaWiki, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are BookStack, XWiki, Nuclino and Slite.

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Alternatives list

  1. FAQ Ally icon
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    The perfect AI for small business. Simply upload your company documents—even if they’re messy, unformatted, or scattered across PDFs, Word files, Text files, and HTML files—and train intelligent AI agents that become your AI business assistant.

    4 FAQ Ally alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Archbee icon
     15 likes
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    Generate and manage technical documentation with AI-powered tools, real-time collaboration, GitHub content sync, custom domains, automated onboarding support, 30 customizable blocks, external integrations, JavaScript and React widgets, and secure distribution.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
     
  3. Obie icon
     5 likes
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    The fastest way to enable help at work. Build a Slack-first, intelligent and robust company wiki from scratch or integrate tools like Google Drive, Confluence, GitHub and more to create one single source of truth for your team.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Google Chrome
    • Jira
    • Google Drive
    • Slack
    • Software as a Service (SaaS)
    • Confluence
    • Firefox
     
  4. Copy a direct link to this comment to your clipboard

    With the InfoRapid KnowledgeBase Builder, you can create mind maps and flowcharts of almost unlimited size. This allows you to organize all your ideas and knowledge with cross-linked chart. Create complex process charts and decision trees.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • Windows Phone
     
  5. Kbee icon
     1 like
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    Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Chrome OS
    • Software as a Service (SaaS)
     
  6. Copy a direct link to this comment to your clipboard

    The Most Advanced WordPress Knowledge Base Plugin Build a WordPress Knowledge Base with access control, frontend editing, and many more power-packed | Helpie Knowledge Base Plugin

    65 Helpie Knowledge Base Wiki Plugin alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Online
    • Wordpress
     
  7. KnowledgeOwl icon
     2 likes
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    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  8. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Helpjuice icon
     15 likes
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    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    52 Helpjuice alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Clevada icon
     1 like
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    Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. Copy a direct link to this comment to your clipboard

    Crossbill Cone is a self-hosted management system for a corporate portal, a knowledge base or a public website. Can be used as CMS or as a corporate Intranet portal.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Self-Hosted
     
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