FermiAI AlternativesHelp Desk Platforms & CRM Systems like FermiAI
FermiAI is described as 'Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to FermiAI, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Windows apps. The best FermiAI alternative is HubSpot, which is free. Other great sites and apps similar to FermiAI are osTicket, Zendesk, Freshdesk and FreeScout.
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FermiAI alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of FermiAI.- Help Desk Platform
- Paid • Proprietary
49 HubSpot alternativesHubSpot is a software platform that consolidates data, teams, and customers. It includes marketing automation, sales tools, customer service, content management, operations, and commerce solutions to promote business growth.
License model
- Freemium • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
HubSpot Features
- Email tracking
- Sales funnel
- Multi-Channel Marketing
- Extensible by Plugins/Extensions
- Multiple Account support
- AI-Powered
- Publishing
- Rich media
- Contextual sales
HubSpot VS FermiAI
Is HubSpot a good alternative to FermiAI?
104 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
- Ad-free
- Helpdesk Ticketing
- Dockerized
osTicket VS FermiAI
Is osTicket a good alternative to FermiAI?
241 Zendesk alternativesOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- Real time collaboration
- Knowledge base
- Email integration
- On Demand
Zendesk VS FermiAI
Is Zendesk a good alternative to FermiAI?
228 Freshdesk alternativesFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk Features
- Ad-free
- Pricing per agent
- Ads monitoring
- Customer service
- Automatic customer engagement
Freshdesk VS FermiAI
Is Freshdesk a good alternative to FermiAI?
28 FreeScout alternativesFree open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Top FreeScout Features
- Helpdesk Ticketing
- Multiple mailboxes
- SMTP Support
- IMAP Support
- Email workflows
- Workflow Automation
- Auto Responder
- Lightweight
- No Tracking
- Ad-free
- Privacy focused
- Real time collaboration
FreeScout VS FermiAI
Is FreeScout a good alternative to FermiAI?
186 UserVoice alternativesPowerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
- Suggestion voting
- WordPress Integration
- German
- Multiple languages
- Idea management
- In-App Voting
UserVoice VS FermiAI
Is UserVoice a good alternative to FermiAI?
197 UseResponse alternativesUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
UseResponse Features
- Helpdesk Ticketing
- Kanban Board
- Customizable
- Product Roadmap Management
- Chatbot Builder
- Idea management
- Task assignments
- Kanban Chart
- Knowledge base
UseResponse VS FermiAI
Is UseResponse a good alternative to FermiAI?
42 ProProfs Knowledge Base alternativesProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Top ProProfs Knowledge Base Features
- Knowledge base
- Knowledge Management
- Knowledge Base structuring
- Employee Self service
- FAQ Automation
- Wiki documentation
- Document templates
- Self-Service Integration
- Document sharing
- Wiki
- Help Center
- Self-Serve Capability
ProProfs Knowledge Base VS FermiAI
Is this a good alternative to FermiAI?
104 Front alternativesFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
License model
- Paid • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front Features
- Lightweight
- Real time collaboration
- Shared inbox
- Comment section
- Customer service
- Email tracking
Front VS FermiAI
Is Front a good alternative to FermiAI?
57 HelpCrunch alternativesLive chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
HelpCrunch Features
- Email automation
- Marketing Automation
- Integrated Chat
- Automatic messages
- Slack integration
- Live Support Chat
- Helpdesk Ticketing
- Pricing per agent
HelpCrunch VS FermiAI
Is HelpCrunch a good alternative to FermiAI?
49 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
License model
- Paid • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
GLPI Features
- Website Monitoring
- Incident Management
- Helpdesk Ticketing
- Reporting
- REST API
- Knowledge base
GLPI VS FermiAI
Is GLPI a good alternative to FermiAI?
201 LiveAgent alternativesLiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
- VoiP Calls
- Gamification
- Beat maker
- Knowledge base
- Call recording
- Customer service
- Helpdesk Ticketing
- Live Support Chat
- Integrated Chat
LiveAgent VS FermiAI
Is LiveAgent a good alternative to FermiAI?
