HelpSite.io Alternatives

HelpSite.io is described as 'gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpSite.io, not only websites but also apps for a variety of platforms, including Android, iPhone, iPad and SaaS. The best alternative is ProProfs Knowledge Base, which is free. Other great sites and apps similar to HelpSite.io are Zendesk, Freshdesk, ProProfs Help Desk and Corteza Service Cloud.

HelpSite.io alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpSite.io.

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HelpSite.io

Freemium • Proprietary
Customer Support Tool
Online

HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and...

Learn more about HelpSite.io

ProProfs Knowledge Base
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No
Freemium • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Self-Hosted
Software as a Service (SaaS)
40 alternatives to ProProfs Knowledge Base
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
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ProProfs Knowledge Base Features
Knowledge base
Knowledge Management
Knowledge Base structuring
Employee Self service
FAQ Automation
Wiki documentation
Document templates
Self-Service Integration
Document sharing
Wiki
Zendesk
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Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
235 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshdesk
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
215 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
ProProfs Help Desk
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No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
172 alternatives to ProProfs Help Desk
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Corteza Service Cloud
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No
Free • Open Source
CRM System
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
iPad
Self-Hosted
48 alternatives to Corteza Service Cloud
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
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Corteza Service Cloud Features
Drag and Drop
Business Dashboards
Bug reporting
Performance overview
Charts
Notifications
Knowledge base
Role Management
Team Messaging
Test case management
KnowledgeOwl
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No
Paid • Proprietary
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
Windows Phone
iPad
13 alternatives to KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...
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KnowledgeOwl Features
1. Spell CheckingKnowledgeOwl can detect and correct all types of grammar and spelling mistakes.
2. Full-Text SearchKnowledgeOwl lets you search for specific words or phrases from inside a document or database.
3. WYSIWYG SupportKnowledgeOwl integrates a WYSIWYG editor to edit the look and content of a document, page, or file.
Knowledge Base structuring
Open API
SAML Single Sign-On
Export to PDF
Tag based
Knowledge base
Built-in Commenting System
Knowledge Management
Apps with Google Analytics Integration
DeskXpand
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
210 alternatives to DeskXpand
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand Features
1. Desktop SharingDeskXpand enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand can be used without an coding or programming skills.
3. LightweightDeskXpand consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand simultaneously.
5. Auto ResponderDeskXpand allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
JitBit Helpdesk
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No
Paid • Proprietary
Customer Support Tool
Help Desk App
Windows
Online
Android
Android Tablet
iPad
111 alternatives to JitBit Helpdesk
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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JitBit Helpdesk Features
Text chat
IT Asset Management
Helpdesk ticketing
Knowledge base
Ticketing
Acknow
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No
Paid • Proprietary
Online
Self-Hosted
21 alternatives to Acknow
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow.
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Acknow Features
1. Real time collaborationMultiple users can work together in Acknow simultaneously.
Knowledge base
Knowledge Management
Business-wiki
Help Scout
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Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
117 alternatives to Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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Help Scout Features
Ticketing
Customer service
Knowledge base