Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
HelpSite.io Alternatives
HelpSite.io is described as 'Gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to HelpSite.io, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and iPad apps. The best HelpSite.io alternative is Freshdesk, which is free. Other great sites and apps similar to HelpSite.io are Zendesk, ProProfs Knowledge Base, FAQ Ally and Help Scout.
Alternatives list
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source (GPL-2.0)
Application type
Platforms
- Online
- Self-Hosted
+9
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
+6
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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