HelpSite Alternatives

Alternatives list

1. 

   

   ReadyDesk

    Like

   Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Windows
   • Online
   • Self-Hosted

   

   More about ReadyDesk  

   

   Good alternative?Is ReadyDesk a good alternative to HelpSite?

    
2. 

   

   Selvo

    Like

   Selvo is human and AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product.

   Cost / License

   • Freemium
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +2

   

   More about Selvo  

   

   Good alternative?Is Selvo a good alternative to HelpSite?

    
4. 

   

   Gorgias Helpdesk

    Like

   Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

   173 Gorgias Helpdesk alternatives

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

   More about Gorgias Helpdesk  

   

   Good alternative?Is Gorgias Helpdesk a good alternative to HelpSite?

    
5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   Awesome Support

    Like

   Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

   Cost / License

   • Freemium
   • Open Source (GPL-2.0)

   Application type

   • Help Desk

   Platforms

   • Online
   • Self-Hosted

   

   

   

   +9

   

   More about Awesome Support  

   

   Good alternative?Is Awesome Support a good alternative to HelpSite?

    
7. 

   

   UserDeck

    Like

   UserDeck provides embedded support software that works with your existing website.

   Cost / License

   • Freemium
   • Proprietary

   Platforms

   • Online

   

   

   More about UserDeck  

   

   Good alternative?Is UserDeck a good alternative to HelpSite?

    
9. 

   

   Bornevia

    Like

   Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Indonesia

   Platforms

   • Online
   • Android

   • Indonesia

   

   

   

   +3

   

   More about Bornevia  

   

   Good alternative?Is Bornevia a good alternative to HelpSite?

    
10. 

    

    Helpman

     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Customer Feedback Manager

    Platforms

    • Online

    

    

    

    +6

    

    More about Helpman  

    

    Good alternative?Is Helpman a good alternative to HelpSite?

     
11. 

    

    KronoDesk

     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    More about KronoDesk  

    

    Good alternative?Is KronoDesk a good alternative to HelpSite?

     
12. 

    

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    More about Happi.team  

    

    Good alternative?Is Happi.team a good alternative to HelpSite?

     
13. 

    

    SupportPal

     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United Kingdom

    Platforms

    • Online
    • Self-Hosted

    • United Kingdom

    

    

    

    More about SupportPal  

    

    Good alternative?Is SupportPal a good alternative to HelpSite?

     
14. 

    

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad

    

    

    

    +8

    

    More about Track-It! Help Desk Software  

    

    Good alternative?Is this a good alternative to HelpSite?