Gorgias Helpdesk icon
Gorgias Helpdesk icon

Gorgias Helpdesk

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Gorgias is a helpdesk which enables to manage customer support from one screen.

  • See the customer profile from your back-office. Issue refunds, cancel orders, etc.
  • Connect all your support channels: email, live chat, Facebook, etc.
Rule engine combining external variables & machine learning

License model

Application type

Platforms

  • Online
Ticket view
Customer timeline, to see the history of the interaction with the customer
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  1.  Customer service

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Gorgias Helpdesk information

  • Developed by

    Romain Lapeyre

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    156 alternatives listed

  • Supported Languages

    • English

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Business & Commerce

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Gorgias Helpdesk was added to AlternativeTo by romain_lapeyre on Sep 28, 2016 and this page was last updated Jun 7, 2022. Gorgias Helpdesk is sometimes referred to as Gorgias.
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What is Gorgias Helpdesk?

Gorgias is a helpdesk built to provide great support at scale.

It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support interactions in one screen. Gorgias' machine learning suggests responses to common customer support requests, automatically classifies tickets and can even automate the response to your most common requests.

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