Gorgias Helpdesk Alternatives
Gorgias Helpdesk is described as *'Gorgias is a helpdesk which enables to manage customer support from one screen.
- See the customer profile from your back-office. Issue refunds, cancel orders, etc.
- Connect all your support channels: email, live chat, Facebook, etc'* and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Android, iPhone, iPad and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Gorgias Helpdesk are Zendesk, Freshdesk, UseResponse and ProProfs Help Desk.
osTicket
Do you think this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
235 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Freshdesk
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
215 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
UseResponse
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
188 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
ProProfs Help Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
172 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
101 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
HelpCrunch
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
236 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
Front
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Team Collaboration Tool
- Email Client
100 alternatives to Front- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Front Features
((OTRS)) Community Edition
Do you think this is a good alternative?YesNo- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
87 alternatives to ((OTRS)) Community Edition- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
((OTRS)) Community Edition Features
DiscontinuedFrom https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
UserVoice
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Feedback Manager
- Customer Support Tool
174 alternatives to UserVoice- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice communities are the easiest way to turn customer feedback into action:
UserVoice Features