Kolton AI

olton puts AI agents to work on your Shopify store's customer conversations, across WhatsApp, Instagram, Messenger and email. The agents do two jobs that actually move the needle: they sell, and they handle customer service.

Its biggest edge is what happens on your social posts. Kolton manages comments end to end, replying publicly to every commenter, and when someone shows buying interest, the agent reaches out to them privately in the DMs to answer questions, handle objections and close the sale. No interested customer slips through, and no one on your team has to babysit the comment section.

Beyond comments, every message across WhatsApp, Instagram, Messenger and email lands in one inbox. Kolton's agent reads intent and routes softly between selling and support, working from your live Shopify order and catalog data, staying on-brand, and handing off to a human the moment a conversation needs one.

Kolton is built for Shopify merchants who do most of their customer contact over social and chat rather than a traditional support desk. Pricing is transparent, with hard usage caps by default and optional overage capped by a spend limit, so your bill never surprises you.

Key features: end-to-end social comment management with private DM follow-up; unified inbox for WhatsApp, Instagram, Messenger and email; AI agents that sell and resolve support; native Shopify integration with live order and catalog data; human handoff; multi-language replies.