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UserVoice Alternatives

UserVoice is described as 'communities are the easiest way to turn customer feedback into action:' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Windows. The best alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or PHPBack. Other great apps like UserVoice are LiveAgent, Zendesk, Freshdesk and Fider.

UserVoice alternatives are mainly Customer Feedback Managers but may also be Help Desk Apps or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of UserVoice.
This page was last updated Jun 14, 2022
UserVoice
  79
  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad

UserVoice communities are the easiest way to turn customer feedback into action:

Learn more about UserVoice

  1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    UseResponse vs UserVoice opinions
    Almost everyone thinks UseResponse is a great alternative to UserVoice.
    staskltd83

    It makes it easier to setup and have Q/A feature with articles suggest from the post. Plus its more convenient to build your home screen with widgets. Roadmap feature allows building your roadmap that lacks in UserVoice. And the pricing makes it even better. Highly recommended

    Positive comment about 3 years ago
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    0

    The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable

    Positive comment over 3 years ago
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    3
  2. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

    Almost everyone thinks LiveAgent is a great alternative to UserVoice.


  3. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    UserReport vs UserVoice opinions
    Most users think UserReport is a great alternative to UserVoice.

    Free, supports many languages & sends reports to email

    Positive comment over 4 years ago
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    0

    Uservoice is a idea service

    Negative comment about 6 years ago
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    0
  4. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Zendesk vs UserVoice opinions
    Most users think Zendesk is a great alternative to UserVoice.

    No customer feedback included

    Negative comment over 5 years ago
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    0

    Zendesk don't have a sugestion management where you can count votes

    Negative comment almost 4 years ago
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    0
  5. PHPBack

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Self-Hosted

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products.

    PHPBack vs UserVoice opinions
    Almost everyone thinks PHPBack is a great alternative to UserVoice.

    Free Open Source, does the job exactly

    Positive comment over 4 years ago
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    0


  6. Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Freshdesk vs UserVoice opinions
    Some users think Freshdesk is a great alternative to UserVoice, some don't.

    The functionality is different

    Negative comment 9 months ago
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    0

    Freshdesk don't have a sugestion management where you can count votes

    Negative comment almost 4 years ago
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    11
  7. Fider

    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

  8. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    UserEcho vs UserVoice opinions
    Almost everyone thinks UserEcho is a great alternative to UserVoice.

    Support team that stands behind the service is impressive.

    Positive comment about 2 years ago
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    0
  9. Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.

    Nolt vs UserVoice opinions
    Almost everyone thinks Nolt is a great alternative to UserVoice.
    Laurent83

    Works seamlessly, it's easy to use, very customizable and free.

    Positive comment almost 4 years ago
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    2
  10. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

Showing 10 of 168 alternatives