UserVoice AlternativesTop Customer Feedback Managers and other similar apps like UserVoice

UserVoice is described as 'Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, iPad, SaaS, Android and iPhone apps. The best UserVoice alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or Formbricks. Other great apps like UserVoice are LiveAgent, Zendesk, UserEcho and Freshdesk.

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UserVoice alternatives are mainly Customer Feedback Managers but may also be Help Desk Platforms or Survey Creators.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of UserVoice.
UserVoice iconUserVoice
  79
  • ...

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

More about UserVoice
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UserVoice alternatives page was last updated Feb 1, 2024
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  1. UseResponse icon
    UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    200 UseResponse alternatives
    Help Center of UseResponse

    License model

    Application types

    Platforms

    • Online
    • Self-Hosted
    Admin area
    Live Chat
    +5
    Idea Page

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconUserVoice Icon

    UseResponse VS UserVoice

    Is UseResponse a good alternative to UserVoice?
     
    Comments about UseResponse as an Alternative to UserVoice
     
    Guest

    The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable

    Positive comment •Feb 12, 2019
    3
    Stan Fishkin

    It makes it easier to setup and have Q/A feature with articles suggest from the post. Plus its more convenient to build your home screen with widgets. Roadmap feature allows building your roadmap that lacks in UserVoice. And the pricing makes it even better. Highly recommended

    Positive comment •Jun 17, 2019
    0
    UserVoice Icon
    UseResponse icon

    • Almost everyone thinks UseResponse is a great UserVoice alternative.

    • UseResponse is the most popular Web-based & Self-Hosted alternative to UserVoice.

    • UseResponse is the most popular commercial alternative to UserVoice.

    • UseResponse is Paid and ProprietaryUserVoice is also Paid and Proprietary
  2. UserReport icon
    UserReport icon

    UserReport

     33 likes
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    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    200 UserReport alternatives
    First page of UserReport online survey - Own logo and colors can be added

    License model

    • Free • Proprietary

    Application types

    Platforms

    • Online
    Questions in the survey come down from the top as questions are answered
    User Feedback Forum from UserReport
    +6
    Heatmaps tracking click on your website - even showing gender and age

    UserReport Features

    1.  Crowdsourced
    2.  Heatmap
    3.  Email deliverability
    4.  Apps with Google Analytics Integration
    5.  Multiple languages
    UserReport iconUserVoice Icon

    UserReport VS UserVoice

    Is UserReport a good alternative to UserVoice?
     
    Comments about UserReport as an Alternative to UserVoice
     
    Guest

    Free, supports many languages & sends reports to email

    Positive comment •Nov 10, 2017
    0
    Guest

    Uservoice is a idea service

    Negative comment •May 8, 2016
    0
    UserVoice Icon
    UserReport icon

    • Most users think UserReport is a great UserVoice alternative.

    • UserReport is the most popular free alternative to UserVoice.

    • UserReport is Free and ProprietaryUserVoice is Paid and Proprietary
  4. Formbricks icon
    Formbricks icon

    Formbricks

     23 likes
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    Open Source Experience Management Solution.

    41 Formbricks alternatives
    The open source form builder with comprehensive styling. Make the forms perfectly match your brands look & feel

    License model

    • Free • Open Source

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Powerful open source form builder with dozens of question types and advanced features.
    Style your surveys globally to assure consistent look and feel throughout all customer interactions.
    +5
    Slack, Notion, Google Sheets: Formbricks dozens of powerful native integrations. Keep the number of data sub processors small.

    Properties

    1.  Privacy focused
    2.  Extensible by Plugins/Extensions
    3.  Lightweight

    Features

    1.  Survey analysis
    2.  Form Builder
    3.  No Coding Required
    4.  Feedback
    5.  Real time collaboration
    6.  Ad-free
    7.  User Rating
    8.  React
    Formbricks iconUserVoice Icon

    Formbricks VS UserVoice

    Is Formbricks a good alternative to UserVoice?
     

    • Formbricks is the most popular SaaS alternative to UserVoice.

    • Formbricks is the most popular Open Source alternative to UserVoice.

    • Formbricks is Free and Open SourceUserVoice is Paid and Proprietary
    • Formbricks is Privacy focused and LightweightUserVoice is not according to our users
  5. Ad
    Screenshot
    Zoho Desk icon

    Zoho Desk

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portal...

    https://www.zoho.com
    Learn More
  6. LiveAgent icon
    LiveAgent icon

    LiveAgent

     56 likes
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    LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.

    209 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
    LiveAgent screenshot 2
    +3
    LiveAgent screenshot 3

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconUserVoice Icon

    LiveAgent VS UserVoice

    Is LiveAgent a good alternative to UserVoice?
     

    • Almost everyone thinks LiveAgent is a great UserVoice alternative.

    • LiveAgent is the most popular Android, iPhone, iPad & Android Tablet alternative to UserVoice.

    • LiveAgent is Paid and ProprietaryUserVoice is also Paid and Proprietary
  7. Zendesk icon
    Zendesk icon

    Zendesk

     66 likes
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    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    244 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconUserVoice Icon

    Zendesk VS UserVoice

    Is Zendesk a good alternative to UserVoice?
     
    Comments about Zendesk as an Alternative to UserVoice
     
    Guest

    No customer feedback included

    Negative comment •Dec 19, 2016
    0
    Guest

    Zendesk don't have a sugestion management where you can count votes

    Negative comment •Aug 18, 2018
    0
    UserVoice Icon
    Zendesk icon

    • Most users think Zendesk is a great UserVoice alternative.

    • Zendesk is Paid and ProprietaryUserVoice is also Paid and Proprietary
  8. UserEcho icon
    UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    170 UserEcho alternatives
    Main page

    License model

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    UserEcho Features

    1.  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat
    We’re trusted by some amazing companies. From the small end of town to the biggest brands in the world, more than 7,000 companies rely on UserEcho to keep in touch with their friends, fans and customers.
    Typical UserEcho community screenshot
    +7
    Live-chat feature free
    UserEcho iconUserVoice Icon

    UserEcho VS UserVoice

    Is UserEcho a good alternative to UserVoice?
     
    Comments about UserEcho as an Alternative to UserVoice
     
    Guest

    Support team that stands behind the service is impressive.

    Positive comment •May 13, 2020
    0
    UserVoice Icon
    UserEcho icon

    • Almost everyone thinks UserEcho is a great UserVoice alternative.

    • UserEcho is Paid and ProprietaryUserVoice is also Paid and Proprietary
  10. Freshdesk icon
    Freshdesk icon

    Freshdesk

     121 likes
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    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Freshdesk screenshot 2
    +8
    Freshdesk screenshot 3

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconUserVoice Icon

    Freshdesk VS UserVoice

    Is Freshdesk a good alternative to UserVoice?
     
    Comments about Freshdesk as an Alternative to UserVoice
     
    Guest

    Freshdesk don't have a sugestion management where you can count votes

    Negative comment •Aug 18, 2018
    11
    Guest

    The functionality is different

    Negative comment •Sep 21, 2021
    0
    UserVoice Icon
    Freshdesk icon

    • Some users think Freshdesk is a great UserVoice alternative, some don't.

    • Freshdesk is the most popular Windows, Mac & Linux alternative to UserVoice.

    • Freshdesk is Freemium and ProprietaryUserVoice is Paid and Proprietary
  11. PHPBack icon
    PHPBack icon

    PHPBack

     22 likes
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    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    19 PHPBack alternatives
    PHPBack screenshot 1

    License model

    • Free • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted

    PHPBack Features

    1.  Suggestion voting
    2.  Helpdesk Ticketing
    PHPBack screenshot 1
    PHPBack screenshot 2
    +1
    PHPBack screenshot 3
    PHPBack iconUserVoice Icon

    PHPBack VS UserVoice

    Is PHPBack a good alternative to UserVoice?
     
    Comments about PHPBack as an Alternative to UserVoice
     
    Guest

    Free Open Source, does the job exactly

    Positive comment •Dec 30, 2017
    0
    UserVoice Icon
    PHPBack icon

    • Almost everyone thinks PHPBack is a great UserVoice alternative.

    • PHPBack is Free and Open SourceUserVoice is Paid and Proprietary
  12. Fider icon
    Fider icon

    Fider

     18 likes
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    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    44 Fider alternatives
    Fider screenshot 1

    License model

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    Fider screenshot 1
    Fider screenshot 2
    +1
    Fider screenshot 3

    Fider Features

    1.  User Session Recording
    2.  Crowdsourced
    3.  Website Monitoring
    4.  Feedback collection
    5.  Suggestion voting
    Fider iconUserVoice Icon

    Fider VS UserVoice

    Is Fider a good alternative to UserVoice?
     
  13. Sleekplan icon
    Sleekplan icon

    Sleekplan

     11 likes
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    Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

    38 Sleekplan alternatives
    Sleekplan screenshot 1

    License model

    • Free Personal • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Sleekplan screenshot 1
    Sleekplan screenshot 2
    +2
    Sleekplan screenshot 3

    Top Sleekplan Features

    1.  Embeddable
    2.  Changelog
    3.  Website widget
    4.  Kanban Board
    5.  Suggestion voting
    6.  Built-in feedback
    7.  User Rating
    8.  Bug reporting
    9.  Tagging
    10.  In-App Voting
    11.  Widgets
    12.  Product Roadmap Management
    13.  Feature tracking system
    14.  Drag and Drop
    Sleekplan iconUserVoice Icon

    Sleekplan VS UserVoice

    Is Sleekplan a good alternative to UserVoice?
     
    Comments about Sleekplan as an Alternative to UserVoice
     
       
    Guest

    Easy to use customer feedback management software, with multiple add ons

    Top positive comment •May 22, 2020
    4
    Henry NoName

    Sleekplan has a nice price for all the features offered

    Positive comment •Aug 1, 2022
    1
    hansolo01

    I really like the simplicity of the service. It's straight forward to get started and setup the whole feedback tool. Plus, it was really simple to integrate into my app.

    Positive comment •Jul 26, 2020
    1
    Show more comments
    3 of 5 comments
    UserVoice Icon
    Sleekplan icon

    • Almost everyone thinks Sleekplan is a great UserVoice alternative.

    • Sleekplan is Free Personal and ProprietaryUserVoice is Paid and Proprietary
10 of 189 UserVoice alternatives