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Awesome Support icon

Awesome Support

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Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

List of tickets

License model

  • Freemium • Open Source

Application type

Platforms

  • Online
  • Self-Hosted
Filtered list of support tickets
List of tickets
+17
Neutral theme (style) on the ticket display list)
Alternatives  
  No rating
0likes
1comment
144alternatives
0news articles

Features

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  1.  Helpdesk Ticketing

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Tidio

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

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Awesome Support information

  • Developed by

    Awesome Support

  • Licensing

    Open Source (GPL-2.0) and Freemium product.

  • Pricing

    One time purchase ranging between $29 and $409, and / or subscription that costs $0 per month + free version with limited functionality.

  • Written in

  • Alternatives

    144 alternatives listed

  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

GitHub repository

  •  111 Stars
  •  79 Forks
  •  81 Open Issues
  •   Updated Jun 21, 2025 
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Our users have written 1 comments and reviews about Awesome Support, and it has gotten 0 likes

Awesome Support was added to AlternativeTo by Melissa Soulliere on Dec 27, 2018 and this page was last updated Dec 27, 2018.

Comments and Reviews

   
 Post comment/review
Alec Kinnear
Aug 6, 2019
0

Plugin has been sold by original developer and no longer getting new features or proper support. Check the angry reviews on WordPress.org.

Awesome Support appears to be a dead end but there's a new but well-featured alternative for WordPress called SupportCandy (itself an iteration of WP Ticket a 4 year old plugin).

What is Awesome Support?

Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

More than 200+ features exist in the software.

Suitable for A Variety of Industries and Operations Industries That Use Awesome Support

Design Agencies Envato Vendors Special Olympics Software Developers Holistic Healthcare Real Estate SEO Providers Online Marketers Travel Agencies Repair shops and services Beverage manufacturers and distributors Outsourced helpdesk operations Museums Medical Coaches Virtual Assistants Photographers Radio Advertising Online Stores Vending Machine Suppliers Lawyers / Legal

A Variety Of Use Cases How Others Are Using Awesome Support

External help-desk Internal corporate help-desk General contact form Appointment scheduling Todo lists Time tracking Home Inspections Issue collaboration Bug Tracking Hotel customer requests Change management Employee requests Travel requisitions Project management

All of the features and use-cases fit into a WordPress installation as a plug-in or instead we can host the software for you in an SaaS arrangement.

Awesome Support Videos

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