Awesome Support

Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

Freemium • Open Source
Customer Support Tool
Help Desk App

Online
Self-Hosted

1 comments

What is Awesome Support?

Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

More than 200+ features exist in the software.

Suitable for A Variety of Industries and Operations Industries That Use Awesome Support

Design Agencies Envato Vendors Special Olympics Software Developers Holistic Healthcare Real Estate SEO Providers Online Marketers Travel Agencies Repair shops and services Beverage manufacturers and distributors Outsourced helpdesk operations Museums Medical Coaches Virtual Assistants Photographers Radio Advertising Online Stores Vending Machine Suppliers Lawyers / Legal

A Variety Of Use Cases How Others Are Using Awesome Support

External help-desk Internal corporate help-desk General contact form Appointment scheduling Todo lists Time tracking Home Inspections Issue collaboration Bug Tracking Hotel customer requests Change management Employee requests Travel requisitions Project management

All of the features and use-cases fit into a WordPress installation as a plug-in or instead we can host the software for you in an SaaS arrangement.

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Official Links

Awesome Support Screenshots

Neutral theme (style) on the ticket display list)

Documentation feature for Awesome Support.

Documentation feature settings for integration with Awesome Support ticket responses

Service Level Agreements (SLA) - view status on ticket list

Import data from other legacy helpdesk systems

Client tickets for web agencies and developers

Awesome Support Product Tour 2017 - The Most Versatile WordPress Helpdesk And Support Plugin

Awesome Support: Installation Instructions

Suggest and vote on features

Awesome Support Features

Ticketing

Awesome Support information

Developed byAwesome Support
LicensingOpen Source (GPL-2.0) and Freemium product.
PricingOne time purchase ranging between $29 and $409, and / or subscription
Written in
PHP
Alternatives152 alternatives listed

Supported Languages

English

GitHub repository

104 Stars
78 Forks
86 Open Issues
Updated

View on GitHub

Popular alternatives

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Our users have written 1 comments and reviews about Awesome Support, and it has gotten 0 likes

Awesome Support was added to AlternativeTo by rchmura on and this page was last updated .

Comments and Reviews Post a comment/review

all • positive • negative relevance • date

alternativeto1234

Comment• ago

Plugin has been sold by original developer and no longer getting new features or proper support. Check the angry reviews on WordPress.org.

Awesome Support appears to be a dead end but there's a new but well-featured alternative for WordPress called SupportCandy (itself an iteration of WP Ticket a 4 year old plugin).

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Recent user activities on Awesome Support

nicole_brett added Awesome Support as alternative(s) to Helplama Helpdesk
ago
nishfluent added Awesome Support as alternative(s) to Fluent Support
ago
Mr_N0b0dy added Awesome Support as alternative(s) to System Center Service Manager
ago