Awesome Support Alternatives
Awesome Support is described as 'is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows' and is an app in the Business & Commerce category. There are more than 100 alternatives to Awesome Support for a variety of platforms, including the Web, Windows, iPhone, Android and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Awesome Support are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and UseResponse (Paid).
- 144 alternatives
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 92 alternatives to InvGate Service Desk
- Android Tablet
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. View 17 alternatives to FreeScout
- Free • Open Source
- MySQL Community Edition