Awesome Support Alternatives

Awesome Support is described as 'The most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Awesome Support for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Awesome Support alternative is FreeScout, which is both free and Open Source. Other great apps like Awesome Support are Freshdesk, osTicket, Zendesk and UserVoice.

Copy a direct link to this comment to your clipboard
Awesome Support alternatives page was last updated

Alternatives list

  1. Tender Support icon
     11 likes
    Copy a direct link to this comment to your clipboard

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  2. Deskero icon
     16 likes
    Copy a direct link to this comment to your clipboard

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
     
  3. Copy a direct link to this comment to your clipboard

    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
     
  4. Deskpro icon
     17 likes
    Copy a direct link to this comment to your clipboard

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  5. Copy a direct link to this comment to your clipboard

    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 Mint Service Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
     
  6. HelpDesk 3 icon
     3 likes
    Copy a direct link to this comment to your clipboard

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    101 HelpDesk 3 alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
     
  7. Supportbench icon
     2 likes
    Copy a direct link to this comment to your clipboard

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  8. Atera icon
     43 likes
    Copy a direct link to this comment to your clipboard

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    55 Atera alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  9. Saufter.io icon
     4 likes
    Copy a direct link to this comment to your clipboard

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  10. Zammad icon
     34 likes
    Copy a direct link to this comment to your clipboard

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    41 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
     
  11. UserEcho icon
     59 likes
    Copy a direct link to this comment to your clipboard

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    167 UserEcho alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  12. OpenSupports icon
     7 likes
    Copy a direct link to this comment to your clipboard

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    62 OpenSupports alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
     
You are at page 2 of Awesome Support alternatives