Awesome Support is described as 'The most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Awesome Support for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Awesome Support alternative is FreeScout, which is both free and Open Source. Other great apps like Awesome Support are Freshdesk, osTicket, Zendesk and UserVoice.
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
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