iTop Alternatives
iTop is described as 'stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your' and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to iTop for a variety of platforms, including Online / Web-based, iPhone, SaaS, Self-Hosted solutions and Windows. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try RackTables or Engati. Other great apps like iTop are InvGate Service Desk, GLPI, Freshservice and Trengo.
iTop alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Inventory Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of iTop.Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
235 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
101 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
InvGate Service Desk vs iTop opinions
iTop is open source, InvGate Service Desk is a commercial product
-2GLPI
Do you think this is a good alternative?YesNo- Free Personal • Open Source
- Help Desk App
- Inventory Management Tool
46 alternatives to GLPI- Mac
- Windows
- Linux
- Online
- Self-Hosted
- Software as a Service (SaaS)
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Freshservice
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
33 alternatives to Freshservice- Online
- Android
- iPhone
- Android Tablet
- iPad
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
Freshservice Features
RackTables
Do you think this is a good alternative?YesNo- Free • Open Source
34 alternatives to RackTables- Linux
- BSD
- Self-Hosted
Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
Trengo
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
182 alternatives to Trengo- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Trengo Features
Engati
Do you think this is a good alternative?YesNo- Freemium • Proprietary
207 alternatives to Engati- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Engati Features
Helpy.io
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Help Desk App
- Customer Support Tool
155 alternatives to Helpy.io- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Helpy.io Features
ServiceNow
Do you think this is a good alternative?YesNo- Paid • Proprietary
78 alternatives to ServiceNow- Online
- Software as a Service (SaaS)
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
ServiceNow Features
OTRS
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Inventory Management Tool
59 alternatives to OTRS- Windows
- Linux
- Online
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
OTRS Features