iTop by Combodo AlternativesHelp Desk Platforms & IT Service Management Software like iTop by Combodo

iTop by Combodo is described as 'If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind' and is a Help Desk platform in the office & productivity category. There are more than 25 alternatives to iTop by Combodo for a variety of platforms, including Web-based, Windows, iPhone, SaaS and Android apps. The best iTop by Combodo alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try RackTables or Helpy.io. Other great apps like iTop by Combodo are GLPI, Freshservice, ServiceNow and Solarwinds Web Help Desk.

iTop by Combodo iconiTop by Combodo
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If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the...

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More about iTop by Combodo
iTop by Combodo alternatives page was last updated Jan 8, 2025
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  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS iTop by Combodo

     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to iTop by Combodo.

    • Zendesk is the most popular commercial alternative to iTop by Combodo.

    • Zendesk is Paid and ProprietaryiTop by Combodo is Freemium and Open Source
  2. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    54 GLPI alternatives

    License model

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base

    GLPI VS iTop by Combodo

     

    • GLPI is the most popular SaaS & Self-Hosted alternative to iTop by Combodo.

    • GLPI is the most popular Open Source alternative to iTop by Combodo.

    • GLPI is Paid and Open SourceiTop by Combodo is Freemium and Open Source
  4. Freshservice icon

    Freshservice

     35 likes
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    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Freshservice screenshot 1

    Freshservice Features

    1.  Web interface
    2.  AWS Integration
    3.  AI-Powered
    4.  Helpdesk Ticketing
    5.  Incident Management
    6.  Contract Management
    7.  IT Asset Management

    Freshservice VS iTop by Combodo

     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
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  6. ServiceNow icon

    ServiceNow

     5 likes
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    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing

    ServiceNow VS iTop by Combodo

     
  7. Solarwinds Web Help Desk icon

    Solarwinds Web Help Desk

     19 likes
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    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Solarwinds Web Help Desk screenshot 1

    Solarwinds Web Help Desk Features

    1.  Knowledge base
    2.  IT Asset Management

    Solarwinds Web Help Desk VS iTop by Combodo

     

    • Solarwinds Web Help Desk is the most popular Windows, Mac & Linux alternative to iTop by Combodo.

    • Solarwinds Web Help Desk is Paid and ProprietaryiTop by Combodo is Freemium and Open Source
  8. RackTables icon

    RackTables

     16 likes
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    Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!

    33 RackTables alternatives

    License model

    • Free • Open Source

    Platforms

    • Linux
    • BSD
    • Self-Hosted
    RackTables screenshot 1

    RackTables VS iTop by Combodo

     

    • RackTables is the most popular free alternative to iTop by Combodo.

    • RackTables is Free and Open SourceiTop by Combodo is Freemium and Open Source
  10. VisionFlow icon

    VisionFlow

     1 like
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    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    License model

    Application types

    Country of Origin

    • SE flagSweden
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1

    VisionFlow Features

    1.  Asset Management
    2.  Employee Time Tracking
    3.  Workflow
    4.  Deal management
    5.  Knowledge base
    6.  Software Management
    7.  Resource management
    8.  Email tracking
    9.  Portfolio Management

    VisionFlow VS iTop by Combodo

     
  11. OTRS icon

    OTRS

     14 likes
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    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives

    License model

    Application types

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Windows
    • Linux
    • Online
    OTRS screenshot 1

    OTRS Features

    1.  Web-Based
    2.  Incident Management
    3.  CMDB and ProcessManagement
    4.  Helpdesk Ticketing
    5.  Customer service
    6.  Service Level Management
    7.  First person view

    OTRS VS iTop by Combodo

     
  12. InvGate Service Desk icon

    InvGate Service Desk

     45 likes
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    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    License model

    Application types

    Country of Origin

    • AR flagArgentina

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1

    Properties

    1.  Configurable

    Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk

    InvGate Service Desk VS iTop by Combodo

     
    Comments about InvGate Service Desk as an Alternative to iTop by Combodo
    Guest
    Negative Feb 2, 2017
    -2

    iTop is open source, InvGate Service Desk is a commercial product

    iTop by Combodo Icon
    InvGate Service Desk icon
    • InvGate Service Desk is Paid and ProprietaryiTop by Combodo is Freemium and Open Source
  13. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    154 Helpy.io alternatives

    License model

    • Freemium • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing

    Helpy.io VS iTop by Combodo

     
  14. Vivantio icon

    Vivantio

     9 likes
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    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted
    Vivantio screenshot 1

    Vivantio VS iTop by Combodo

     
  15. Kaseya VSA icon

    Kaseya VSA

     4 likes
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    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online

    Kaseya VSA Features

    1.  Topology map
    2.  Remote monitoring
    3.  IT Automation
    4.  Patch Management
    5.  Remote Management

    Kaseya VSA VS iTop by Combodo

     
12 of 49 iTop by Combodo alternatives