iTop by Combodo AlternativesHelp Desk Platforms & IT Service Management Software like iTop by Combodo
iTop by Combodo is described as 'If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind' and is a Help Desk platform in the office & productivity category. There are more than 25 alternatives to iTop by Combodo for a variety of platforms, including Web-based, Windows, iPhone, SaaS and Android apps. The best iTop by Combodo alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try RackTables or Helpy.io. Other great apps like iTop by Combodo are GLPI, Freshservice, ServiceNow and Solarwinds Web Help Desk.
- Help Desk Platform
- Freemium • Open Source
- 252 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 54 GLPI alternatives
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
License model
- Paid • Open Source
Application types
Country of Origin
France
EU
Platforms
- Self-Hosted
- Software as a Service (SaaS)
GLPI Features
Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Freshservice Features
- 85 ServiceNow alternatives
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Software as a Service (SaaS)
ServiceNow Features
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
- 33 RackTables alternatives
Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
License model
- Free • Open Source
Platforms
- Linux
- BSD
- Self-Hosted
VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.
License model
- Paid • Proprietary
Application types
Country of Origin
Sweden
EU
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
VisionFlow Features
- 62 OTRS alternatives
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
License model
- Paid • Proprietary
Application types
Country of Origin
Germany
EU
Platforms
- Windows
- Linux
- Online
OTRS Features
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
License model
- Paid • Proprietary
Application types
Country of Origin
Argentina
Platforms
- Online
- Software as a Service (SaaS)
Comments about InvGate Service Desk as an Alternative to iTop by Combodo
- 154 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
License model
- Freemium • Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Helpy.io Features
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Windows
- Linux
- Online
Kaseya VSA Features
iTop is open source, InvGate Service Desk is a commercial product