iTop by Combodo Alternatives
Apps similar to iTop by Combodo include Zendesk. It's paid, but RackTables is free. Other options are GLPI, KaliaOps, DGlide and Freshservice. Help Desk Platforms like iTop by Combodo are a crowded field, with more than 50 alternatives for the web, Windows, iPhone, self-hosting and Android.
Alternatives list
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Germany
EU
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
+9
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Cost / License
- Paid
- Proprietary
Platforms
- Wordpress
- Self-Hosted
Spain- EU
+3
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Global
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
Indonesia
