Apps similar to iTop by Combodo include Zendesk. It's paid, but RackTables is free. Other options are GLPI, KaliaOps, DGlide and Freshservice. Help Desk Platforms like iTop by Combodo are a crowded field, with more than 50 alternatives for the web, Windows, iPhone, self-hosting and Android.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Malta
EU
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management
United States
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
United States
United States
Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
United Kingdom
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Bangladesh
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
United Kingdom
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Russia
