Trakdesk
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
License model
- Paid • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
Features
- Gamification
- Customer service
- Helpdesk Ticketing
- On Demand
- Knowledge base
Trakdesk News & Activities
Highlights • All activities
Recent activities
Trakdesk information
What is Trakdesk?
Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:
- Knowledge base and self service portal
- Customer portal
- Automations: event triggers, automatic automation, macros
- Gamification - quests
- Multi-language
- Satisfaction surveys
- Custom domain mapping
- Customizable themes
- Customizable ticket, customer and company forms
- Service level agreement - SLA
- Business hours
- Ticket scheduler
- Multiple products and brands
And many more..
Sign-up today for your free 30 days trial. No credit card is needed.
Comments and Reviews
Not all apps listed here are good but this one is really awesome.
Trakdesk is absolutely one of the best customer support helpdesk software i've ever used. It's so simple to use and has a ton of features. AMAZING!!!
No doubt, i like it too :)
Reply written Feb 21, 2016
I have been using Trakdesk for the past 2 months and its awesome. It's is one of the most powerful helpdesk solution i've used so far. i would recommend you guys to check it out.