Trakdesk AlternativesHelp Desk Platforms & Customer Feedback Managers like Trakdesk
Trakdesk is described as 'Fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Trakdesk for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Trakdesk alternative is Freshdesk, which is free. Other great apps like Trakdesk are osTicket, Zendesk, UserVoice and UseResponse.
- Help Desk Platform
- Paid • Proprietary
- 50 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Country of Origin
United States
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
- 253 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 195 UserVoice alternatives
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
- 111 Front alternatives
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
License model
- Paid • Proprietary
Application types
Country of Origin
Russia
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
HelpCrunch Features
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
License model
- Paid • Proprietary
Application types
Country of Origin
Slovakia
EU
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
- 224 LiveChat alternatives
Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.
License model
- Paid • Proprietary
Application types
Country of Origin
Poland
EU
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
- 85 ServiceNow alternatives
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Software as a Service (SaaS)
ServiceNow Features
Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.
Krayin - Laravel CRM Features