Web Help Desk

Simplicity and automation to streamline help desk ticketing and incident management

Freemium • Proprietary
Help Desk App

Mac
Windows
Linux
Online
iPhone
Google Chrome
Safari

What is Web Help Desk?

With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens automatically. That way, you can close tickets efficiently, help put end users back in business, and restore productivity—which might even make management smile.

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Official Links

Download from iPhone App Store

Web Help Desk Screenshots

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Web Help Desk: Web Interface

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Web Help Desk Features

Web Help Desk information

Developed bySolarWinds
LicensingProprietary and Freemium product.
PricingOne time purchase (perpetual license) that cost about $700.
Alternatives96 alternatives listed

Supported Languages

English

Apple AppStore

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1.48 avg rating

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Tags

Help Desk
service-desk
service-management
it-helpdesk

Category

Business & Commerce

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