Alternatives to Web Help Desk for all platforms with any license

  • osTicket

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use...

    Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP

    Customer Chat Helpdesk ticketing Add a feature

    osTicket icon

  • Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

    Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps

    Ad-free Team Collaboration Add a feature

    Freshdesk icon

  • OTRS

    OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the...

    Free Personal Open Source Mac Linux Web Self-Hosted Perl

    Helpdesk ticketing Add a feature

    OTRS icon

  • Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

    Commercial Web Android iPhone Blackberry iPad

    Knowledge base Add a feature

    Zendesk icon

  • Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

    Commercial $ $ $ Web iPhone

    CRM Add a feature

    Help Scout icon

  • GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...

    Commercial Windows Web Android iPhone Android Tablet ... iPad

    Remote desktop Remote support Add a feature

    GoToAssist icon

  • OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

    Free Open Source Self-Hosted

    Helpdesk ticketing Add a feature

    OpenSupports icon

  • Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in...

    Commercial Web

    No features added Add a feature

    Desk.com icon

  • Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

    Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad

    Customer Chat CRM Knowledge base Add a feature

    Kayako icon

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  • DeskPRO

    DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

    Commercial Web Self-Hosted

    CRM Knowledge base Add a feature

    DeskPRO icon

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