Solarwinds Web Help Desk AlternativesHelp Desk Platforms and other similar apps like Solarwinds Web Help Desk
Apps similar to Solarwinds Web Help Desk include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are Freshdesk, Zendesk, Fernand and Znuny. There's no shortage of Help Desk Platforms like Solarwinds Web Help Desk, with more than 100 alternatives for the web, Windows, Android, self-hosting and iPhone.
Alternatives list
67 Libredesk alternativesSelf-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
137 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
United States
+8
140 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- United States
+3
315 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- United States
93 Fernand alternativesFernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- Android Tablet
- iPhone
- iPad
- United States
175 Help Scout alternativesHelp Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- United States
+2
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- United States
+6
68 HelpDesk alternativesStreamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- UNIX Web Browser
- LiveChat
- Software as a Service (SaaS)
- United States
+3
105 Tender Support alternativesTender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- United States
+6
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