Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and HelpDesk.

Solarwinds Web Help Desk iconSolarwinds Web Help Desk
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SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly...

More about Solarwinds Web Help Desk
More about Solarwinds Web Help Desk
Solarwinds Web Help Desk alternatives page was last updated Aug 16, 2024
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  1. HelpSumo icon

    HelpSumo

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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.

    HelpSumo Features

    1.  Servicedesk

    HelpSumo VS Solarwinds Web Help Desk

     
  2. Scopedesk icon

    Scopedesk

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    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    License model

    Application types

    Platforms

    • Online
    Scopedesk screenshot 1

    Scopedesk Features

    1.  Customer service

    Scopedesk VS Solarwinds Web Help Desk

     
  4. KronoDesk icon

    KronoDesk

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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Help desk ticketing

    KronoDesk Features

    1.  Knowledge base

    KronoDesk VS Solarwinds Web Help Desk

     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. HelpDeskSaaS icon

    HelpDeskSaaS

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    HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    License model

    Application type

    Platforms

    • Online
    HelpDeskSaaS screenshot 1

    HelpDeskSaaS Features

    1.  Web-Based
    2.  Knowledge base
    3.  On Demand

    HelpDeskSaaS VS Solarwinds Web Help Desk

     
  7. IzzyHelp icon

    IzzyHelp

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    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    License model

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button

    IzzyHelp Features

    1.  Knowledge base

    IzzyHelp VS Solarwinds Web Help Desk

     
  8. ReadyDesk icon

    ReadyDesk

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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    License model

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1

    ReadyDesk Features

    1.  Knowledge base
    2.  Contract Management
    3.  Scheduling
    4.  Reporting
    5.  SLA

    ReadyDesk VS Solarwinds Web Help Desk

     
  10. Happi.team icon

    Happi.team

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    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1

    Happi.team Features

    1.  Customer service

    Happi.team VS Solarwinds Web Help Desk

     
  11. Awesome Support icon

    Awesome Support

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    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    License model

    • Freemium • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    List of tickets

    Awesome Support Features

    1.  Helpdesk Ticketing

    Awesome Support VS Solarwinds Web Help Desk

     
  12. FermiAI icon

    FermiAI

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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Deploy chat on any customer facing web portal

    FermiAI Features

    1.  Auto Responder
    2.  No Coding Required
    3.  Ad-free
    4.  Marketing Automation
    5.  Chat Bot
    6.  AI-Powered

    FermiAI VS Solarwinds Web Help Desk

     
  13. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

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    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management

    Track-It! Help Desk Software VS Solarwinds Web Help Desk

     
  14. AI Service Desk icon

    AI Service Desk

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    AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Service Desk screenshot 1

    AI Service Desk Features

    1.  AI-Powered
    2.  Helpdesk Ticketing
    3.  Chat Bot

    AI Service Desk VS Solarwinds Web Help Desk

     
  15. Samanage icon

    Samanage

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    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Samanage screenshot 1

    Samanage Features

    1.  Helpdesk Ticketing
    2.  Asset Management
    3.  IT Asset Management

    Samanage VS Solarwinds Web Help Desk

     
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