Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Self-Hosted apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and InvGate Service Desk.

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Solarwinds Web Help Desk alternatives page was last updated

Alternatives list

  1. HelpSumo icon
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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  2. Scopedesk icon
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    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. KronoDesk icon
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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. IzzyHelp icon
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    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
     
  6. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  7. Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Copy a direct link to this comment to your clipboard

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium (Pay once or Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  9. FermiAI icon
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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  10. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  11. Copy a direct link to this comment to your clipboard

    AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Samanage icon
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    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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