HelpSumo Alternatives
HelpSumo is described as 'Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to HelpSumo for a variety of platforms, including Online / Web-based, iPhone, iPad, Android and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great apps like HelpSumo are Zendesk, Freshdesk, ProProfs Help Desk and UseResponse.
HelpSumo alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpSumo.
- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- Paid • Proprietary
- Help Desk App
- Customer Support Tool
233 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
211 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Features
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Features
- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
186 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Features
- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
87 alternatives to ((OTRS)) Community Edition- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
DiscontinuedFrom https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Paid • Proprietary
- Customer Feedback Manager
- Customer Support Tool
170 alternatives to UserVoice- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice communities are the easiest way to turn customer feedback into action:
166 alternatives to Get Satisfaction- Paid • Proprietary
- Customer Feedback Manager
- Online
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
210 alternatives to DeskXpand- Online
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Features
