Deskero AlternativesHelp Desk Platforms & Customer Feedback Managers like Deskero

Apps similar to Deskero include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are FreeScout, Fernand, Freshdesk and Zendesk. There's no shortage of Help Desk Platforms like Deskero, with more than 100 alternatives for the web, Windows, self-hosting, Android and iPhone.

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Alternatives
Deskero alternatives page was last updated

Alternatives list

  1. Deskhero icon
     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Libredesk icon
     10 likes

    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    67 Libredesk alternatives

    Cost / License

    Application type

    Platforms

    • Self-Hosted
    • Docker
    Good alternative?
     
  3. FreeScout icon
     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    155 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    Good alternative?
     
  4. Fernand icon
     3 likes

    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    93 Fernand alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    137 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Good alternative?
     
  6. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    140 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Good alternative?
     
  7. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    315 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  8. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    230 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Mac
    • Linux
    • Self-Hosted
    • Docker
    Good alternative?
     
  11. Message1 icon
     Like

    Message1.io is a cloud-based software solution designed to organize and manage telephone answering and virtual secretarial services for businesses. It is not a traditional call answering service itself, but rather a platform that enables service providers to operate and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    Good alternative?
     
  12. SparrowDesk icon
     1 like

    Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • Android Tablet
    • iPhone
    • iPad
    Good alternative?
     
12 of 154 Deskero alternatives