Supportbench Alternatives
Supportbench is described as 'multi-channel support platform that allows companies to seamlessly communicate, track, and measure performance' and is an website in the Business & Commerce category. There are more than 50 alternatives to Supportbench, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Supportbench are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Front (Paid).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 187 alternatives to Freshdesk
- Freemium
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 159 alternatives to ProProfs Help Desk
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 170 alternatives to UseResponse
- Front is the first email management software for teams that integrates with the tools you already use. View 84 alternatives to Front
- Paid
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 92 alternatives to InvGate Service Desk
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 209 alternatives to Zendesk
- Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels. View 56 alternatives to Crust Service CloudNo screenshots yet
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. View 99 alternatives to Help Scout
- Paid
- Online
- iPhone
- Software as a Service (SaaS)