Supportbench AlternativesHelp Desk Platforms and other similar apps like Supportbench
Supportbench is described as 'Helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Supportbench, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best Supportbench alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Supportbench are Freshdesk, Zendesk, UseResponse and ProProfs Help Desk.
Supportbench alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Supportbench.- Free • Open Source
- Help Desk Platform
- Task Management Tool
102 osTicket alternatives- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to Supportbench.
- - osTicket is the most popular Open Source & free alternative to Supportbench.
osTicket Features
- Freemium • Proprietary
- Help Desk Platform
- Customer Feedback Manager
- Team Collaboration Tool
221 Freshdesk alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to Supportbench.
Freshdesk Features
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Supportbench.
Zendesk Features
- 194 UseResponse alternatives
- Paid • Proprietary
- Help Desk Platform
- Customer Feedback Manager
- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
- 171 ProProfs Help Desk alternatives
- Paid • Proprietary
- Help Desk Platform
- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
- Paid • Proprietary
- Team Collaboration Tool
- Email Client
101 Front alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
- - Front is the most popular SaaS alternative to Supportbench.
Front Features
- 191 UserReport alternatives
- Free • Proprietary
- Survey Creator
- Customer Feedback Manager
- Online
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
UserReport Features
- Paid • Proprietary
- Help Desk Platform
- Customer Feedback Manager
- CRM System
116 Help Scout alternatives- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Help Scout Features
- Free • Open Source
- Team Collaboration Tool
63 Crust Service Cloud alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
Crust Service Cloud Features
DiscontinuedThe link doesn't work any more, it redirects to a website called planetcrust.com, and they use Corteza, which is another system, all repos on GitHub are archived.
- Paid • Proprietary
- Help Desk Platform
109 JitBit Helpdesk alternatives- Windows
- Online
- Android
- Android Tablet
- iPad
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
JitBit Helpdesk Features
- 50 All Our Ideas alternatives
- Free • Open Source
- Customer Feedback Manager
- Online
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
- Paid • Proprietary
- Help Desk Platform
- CRM System
196 LiveAgent alternatives- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
LiveAgent Features