Supportbench icon
Supportbench icon

Supportbench

 2 likes

Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

Communication Hub

License model

Application types

Country of Origin

  • US flagUnited States

Platforms

  • Software as a Service (SaaS)
Ticket view
Creating rich Outlook style activities
+4
Knowledge base
Supportbench alternatives  
5 / 5 Avg rating (1)
2likes
0comments
100alternatives
0news articles

Features

Suggest and vote on features
  1.  Email Organizer
  2.  Reminders
  3.  Auto Responder
  4.  Unified inbox
  5.  Email template editor
  6.  Two-factor Authentication
  7.  Real time collaboration
  8.  Customer Segmentation
  9.  Support for @mentions
  10.  Ad-free
  11.  Chat Bot
  12.  Customer service
  13.  Knowledge base
  14.  Servicedesk
  15.  AI-Powered

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Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

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Supportbench information

  • Developed by

    US flagSupportbench Service Inc.

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $40 and $125 per month.

  • Alternatives

    100 alternatives listed

  • Supported Languages

    • English

Our users have written 0 comments and reviews about Supportbench, and it has gotten 2 likes

Supportbench was added to AlternativeTo by albanwr on Feb 28, 2016 and this page was last updated Feb 12, 2025.
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What is Supportbench?

Supportbench is a B2B platform designed to improve customer support through personalized service. It is scalable and evolves with business needs without requiring extensive IT input. It integrates with existing tools like Salesforce and ChatGPT, and offers advanced features such as AI-driven insights. It also provides tools to streamline workflows and increase efficiency, and uses AI technologies for predictive analytics and automated case management. Supportbench is designed to scale with business growth, ensuring customer satisfaction without needing significant IT resources. It addresses the challenges faced by B2B customer support teams, enhancing customer relationships and promoting efficiency and growth.

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