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Supportbench icon

Supportbench

Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

Communication Hub

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Software as a Service (SaaS)
Ticket view
Creating rich Outlook style activities
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Knowledge base
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Features

Properties

  1.  AI-Powered

Features

  1.  Email Organizer
  2.  Reminders
  3.  Auto Responder
  4.  Unified inbox
  5.  Email template editor
  6.  Two-factor Authentication
  7.  Real time collaboration
  8.  Customer Segmentation
  9.  Support for @mentions
  10.  Ad-free
  11.  Chat Bot
  12.  Customer service
  13.  Knowledge Base
  14.  Servicedesk

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Supportbench information

  • Developed by

    US flagSupportbench Service Inc.

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $40 and $125 per month.

  • Alternatives

    113 alternatives listed

  • Badge

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  • Supported Languages

    • English
Supportbench was added to AlternativeTo by albanwr on and this page was last updated .

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What is Supportbench?

Supportbench is a B2B platform designed to improve customer support through personalized service. It is scalable and evolves with business needs without requiring extensive IT input. It integrates with existing tools like Salesforce and ChatGPT, and offers advanced features such as AI-driven insights. It also provides tools to streamline workflows and increase efficiency, and uses AI technologies for predictive analytics and automated case management. Supportbench is designed to scale with business growth, ensuring customer satisfaction without needing significant IT resources. It addresses the challenges faced by B2B customer support teams, enhancing customer relationships and promoting efficiency and growth.

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