Gruvi
Gruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
Features
Properties
- Lightweight
- Privacy focused
- Distraction-free
- AI-Powered
Features
- No Coding Required
- Live Preview
- No Tracking
- Dark Mode
- AI Chatbot
- Customer service
Gruvi News & Activities
Recent activities
- magickamo reviewed Gruvi
We put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality
Easy to set up, connects to WhatsApp etc . AI didn't give bad replies. The team migrated us over so we were able to start working much more quickly. The connections to HubSpot helped us alot
We were a bit worried about switching as there is no way...
- harmick-azarian A comment was removed from Gruvi
- harmick-azarian added Gruvi
harmick-azarian added Gruvi as alternative to Zendesk, FreeScout, osTicket and HelpCrunch
Gruvi information
Developed by
Gruvi Software Ltd Licensing
Proprietary and Freemium product.Pricing
Subscription that costs up to $249 per month + free version with limited functionality.Alternatives
14 alternatives listedSupported Languages
- English
What is Gruvi?
With insights, alerts & AI that just works. Gruvi brings you a unified inbox, (chat, socials, and emails) with bundled access to Chloe, our AI agent that handles up to 80% of queries, learns from your website, PDF policies or anything else you provide. Unlike other platforms, Gruvi provides tailored replies based on our human empathy engine - looking back at your customers' history and providing them joined up replies that don't drive them away.
You can also use AI to take real actions using built in gruvi skills: Look up billing in Stripe, Check order statuses in Shopfy, or drop bugs into Linear and Jira. All without clicking and copying.
We offer unlimited human seats on every plan. Get started with Gruvi in 5 minutes, for customer support that feels human.
Comments and Reviews
We put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality
Easy to set up, connects to WhatsApp etc . AI didn't give bad replies. The team migrated us over so we were able to start working much more quickly. The connections to HubSpot helped us alot
We were a bit worried about switching as there is no way of mass migration of tickets but we sent a mail and they did it
We saved a lot of money on monthly support app costs , compared to what we were paying before.