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What is HelpMaster?

If your business needs to log, track, manage, automate and escalate support issues, then please read on.

HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single software suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment and management, workflow automation, email response management and web self-service.

For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into.

For businesses looking for an ITSM solution that can be aligned with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool. Built on the strengh of feedback from thousands of users around the world, HelpMaster is the most flexibile, template helpesk system on the market.

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HelpMaster information

  • Developed byPRD Software
  • LicensingProprietary and Commercial product.
  • Alternatives118 alternatives listed

Supported Languages

  • English

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HelpMaster was added to AlternativeTo by thecoffeeboss on and this page was last updated .

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  • Help Desk
  • itil
  • itil-software
  • service-desk
  • itsm
  • email-management
  • self-service
  • job-management

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