Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and HelpDesk.

Solarwinds Web Help Desk iconSolarwinds Web Help Desk
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SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly...

More about Solarwinds Web Help Desk
More about Solarwinds Web Help Desk
Solarwinds Web Help Desk alternatives page was last updated Aug 16, 2024
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  1. eStreamDesk icon

    eStreamDesk

     1 like
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    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    eStreamDesk screenshot 1

    eStreamDesk Features

    1.  Helpdesk Ticketing

    eStreamDesk VS Solarwinds Web Help Desk

     
  2. Verax Service Desk icon

    Verax Service Desk

     1 like
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    Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

    License model

    Application type

    Platforms

    • Windows
    • Linux
    Verax Service Desk screenshot 1

    Verax Service Desk Features

    1.  Helpdesk Ticketing
    2.  SLA Monitoring
    3.  Incident Management

    Verax Service Desk VS Solarwinds Web Help Desk

     
  4. Fiwit icon

    Fiwit

     3 likes
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    Stop struggling in managing your IT environment. Centralize and manage your assets and tickets into a single easy-to-use software.

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    Fiwit screenshot 1
    Discontinued

    Discontinued from May 2020

    Fiwit Features

    1.  Helpdesk Ticketing

    Fiwit VS Solarwinds Web Help Desk

     
  5. Ad
    Screenshot
    Freshservice icon
    Freshservice

    Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business pe...

    https://www.freshworks.com
    Learn More
  6. Beingo icon

    Beingo

     1 like
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    Conversational Apps to Serve, Sell & Support your Customers.

    License model

    • Free • Proprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Beingo screenshot 1

    Beingo Features

    1.  Conversational commerce
    2.  Chat Bot
    3.  Chatbot Builder

    Beingo VS Solarwinds Web Help Desk

     
  7. Helpninja icon

    Helpninja

     1 like
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    Simple & Affordable help desk - Get your whole team on support for free.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Helpninja screenshot 1
    Helpninja screenshot 2
    Helpninja screenshot 3

    Helpninja VS Solarwinds Web Help Desk

     
  8. Sidekick Studio icon

    Sidekick Studio

     1 like
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    Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    License model

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1

    Sidekick Studio Features

    1.  No Coding Required
    2.  Onboarding
    3.  User experience
    4.  Customer service
    5.  Customer Onboarding
    6.  Knowledge base

    Sidekick Studio VS Solarwinds Web Help Desk

     
  10. Mioot icon

    Mioot

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    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    License model

    Application type

    Platforms

    • Windows
    Mioot screenshot 1

    Mioot Features

    1.  Website Monitoring
    2.  Live Support Chat
    3.  Visitor tracking
    4.  Multiple languages

    Mioot VS Solarwinds Web Help Desk

     
  11. Help Desk Authority icon

    Help Desk Authority

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    Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Online
    Help Desk Authority screenshot 1

    Help Desk Authority Features

    1.  Asset Management

    Help Desk Authority VS Solarwinds Web Help Desk

     
  12. CustomAnswers icon

    CustomAnswers

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    CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    License model

    Application types

    Platforms

    • Online
    CustomAnswers screenshot 1

    CustomAnswers Features

    1.  Customer service
    2.  Knowledge base
    3.  Web-Based

    CustomAnswers VS Solarwinds Web Help Desk

     

  13. HelpMaster

     2 likes
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    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    License model

    Application types

    Country of Origin

    • AU flagAustralia

    Platforms

    • Windows
    • Online

    HelpMaster Features

    1.  Knowledge Management
    2.  Workflow

    HelpMaster VS Solarwinds Web Help Desk

     
  14. SmarterTrack Help Desk 7 icon

    SmarterTrack Help Desk 7

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    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    SmarterTrack Help Desk 7 screenshot 1

    SmarterTrack Help Desk 7 Features

    1.  Customer service

    SmarterTrack Help Desk 7 VS Solarwinds Web Help Desk

     
  15. Cayzu icon

    Cayzu

     1 like
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    Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...

    License model

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Cayzu screenshot 1

    Cayzu VS Solarwinds Web Help Desk

     
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