Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and HelpDesk.

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SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly...

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Solarwinds Web Help Desk alternatives page was last updated Aug 16, 2024
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  1. Vivantio icon
     9 likes
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    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Vivantio VS Solarwinds Web Help Desk

     
  2. Enchant.com icon
     17 likes
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    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service

    Enchant.com VS Solarwinds Web Help Desk

     
  3. TeamSupport.com icon
     27 likes
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    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service

    TeamSupport.com VS Solarwinds Web Help Desk

     
  4. Trengo icon
     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites

    Trengo VS Solarwinds Web Help Desk

     
  5. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    License model

    • FreemiumProprietary

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot

    Engati VS Solarwinds Web Help Desk

     
  6. Copy a direct link to this comment to your clipboard

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    LanDesk Service Management Features

    1.  IT Asset Management

    LanDesk Service Management VS Solarwinds Web Help Desk

     
  7. Helprace icon
     10 likes
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    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4. WordPress icon  WordPress Integration
    5.  Helpdesk Ticketing

    Helprace VS Solarwinds Web Help Desk

     
  8. Cerb icon
     8 likes
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    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    Cerb Features

    1.  Real time collaboration
    2.  LAMP

    Cerb VS Solarwinds Web Help Desk

     
  9. Groove icon
     4 likes
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    Help Desk Software for Small Businesses.

    License model

    Application type

    Platforms

    • Online

    Groove Features

    1.  Shared inbox
    2.  Knowledge base
    3.  Customer service
    4. Slack icon  Slack integration

    Groove VS Solarwinds Web Help Desk

     
  10. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base

    Inforobo VS Solarwinds Web Help Desk

     
  11. Copy a direct link to this comment to your clipboard

    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Brisk Support - Help Desk Software Features

    1.  Helpdesk Ticketing
    2.  Web-Based

    Brisk Support - Help Desk Software VS Solarwinds Web Help Desk

     
  12. Copy a direct link to this comment to your clipboard

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Windows

    MSM ITSM Software VS Solarwinds Web Help Desk

     
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