Kayako AlternativesHelp Desk Platforms & CRM Systems like Kayako
Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and iPad apps. The best Kayako alternative is Libredesk, which is both free and Open Source. Other great apps like Kayako are osTicket, FreeScout, Freshdesk and Zendesk.
- Help Desk Platform
- Paid • Proprietary
- 30 Libredesk alternatives
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
License model
- Free • Open Source
Application types
Platforms
- Self-Hosted
- Docker
- 106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Country of Origin
United States
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
- 90 FreeScout alternatives
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
- 54 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 256 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- Wordpress
- WooCommerce
- PrestaShop
- Adobe Commerce
Top Tidio Features
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
License model
- Freemium • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Zendesk Chat Features
License model
- Freemium • Open Source
Application types
Country of Origin
United States
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Comments about UseResponse as an Alternative to Kayako
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
License model
- Freemium • Proprietary
Application types
Country of Origin
Germany
EU
Platforms
- Online
- Software as a Service (SaaS)
Userlike Features
Comments about Userlike as an Alternative to Kayako
I like it very much. Easy to Use and supports Mobile!
Gmelius transforms your inbox into your company’s workspace. It brings your team together in Gmail by turning it into a work hub for communication, collaboration, and workflow automation with real-time syncing across all devices - web & mobile.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Chrome OS
- Google Chrome
- Safari
- Software as a Service (SaaS)
- Opera
- Brave
- Firefox
Top Gmelius Features
- 280 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
Intercom Features
It's cheaper, has self-hosted plan and provides more flexibility