Kayako Alternatives
Kayako is described as 'is effortless customer service software that helps teams be more productive and build customer loyalty' and is an app in the Business & Commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Mac. The best alternative is osTicket, which is both free and Open Source. Other great apps like Kayako are Freshdesk (Freemium), UseResponse (Paid), ProProfs Help Desk (Paid) and Zammad (Free, Open Source).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 94 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 192 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 176 alternatives to UseResponse
- Paid • Proprietary
- Online
- Self-Hosted
UseResponse vs Kayako
TerraGrin It's cheaper, has self-hosted plan and provides more flexibility - ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS. View 117 alternatives to Userlike
- Freemium • Proprietary
- Online
- Software as a Service (SaaS)
Userlike vs Kayako
I like it very much. Easy to Use and supports Mobile! - Customer messaging apps for sales, marketing, and support, connected on one platform. View 211 alternatives to Intercom
- Open source alternative to Intercom, Zendesk, https://alternativeto. View 194 alternatives to Chatwoot
- Freemium • Open Source
- Self-Hosted
- Software as a Service (SaaS)
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. View 17 alternatives to FreeScout
- Freemium • Open Source
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron