Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.
Customers can answer their own questions, quickly and simply.
Visualize your customer’s journey and unify all your customer's interactions.
Bring customer activities from over 650+ apps for immediate context. More Info »
Support customers with a live chat experience that's as intuitive as messaging their friends.
Work smarter and automate manual work by streamlining your workflow with smart business rules.
Macros and canned responses
Save time and send predefined, personal replies to common questions in seconds.
Stay on target and track performance with goals for response and resolution times.
Customer satisfaction ratings
Listen to your customers and measure satisfaction for every conversation.
Keep a check on your team with at-a-glance dashboards and instant access to metrics that matter.
Dig deeper into your data to discover insights and trends to work smarter, not harder.
"This is the easiest and most efficient customer support tool that we've ever seen - and highly customizable."