Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Solarwinds Web Help Desk alternative is Libredesk, which is both free and Open Source. Other great apps like Solarwinds Web Help Desk are Freshdesk, osTicket, Zendesk and HelpDesk.

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SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly...

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Solarwinds Web Help Desk alternatives page was last updated Aug 16, 2024
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  1. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service

    AzureDesk VS Solarwinds Web Help Desk

     
  2. Maian Support icon
     2 likes
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    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Self-Hosted
    • PHP

    Maian Support VS Solarwinds Web Help Desk

     
  3. BlueFolder icon
     1 like
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    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    BlueFolder Features

    1.  Incident Management

    BlueFolder VS Solarwinds Web Help Desk

     
  4. Copy a direct link to this comment to your clipboard

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS

    Properties

    1.  Customizable

    Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Helpdesk Ticketing
    4.  Email integration
    5.  Knowledge base
    6.  Dashboard
    7.  REST API
    8.  Workflow
    9.  API Integration

    Faveo HELPDESK VS Solarwinds Web Help Desk

     
  5. eBLVD icon
     3 likes
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    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    eBLVD Features

    1.  Remote Support
    2.  Remote Work
    3.  Webinar

    eBLVD VS Solarwinds Web Help Desk

     
  6. Copy a direct link to this comment to your clipboard

    Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux

    Parature Customer Service Software Features

    1.  Portal
    2.  Knowledge base
    3.  Web-Based
    4.  Customer service
    5.  On Demand

    Parature Customer Service Software VS Solarwinds Web Help Desk

     
  7. Copy a direct link to this comment to your clipboard

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Helpdesk Pilot Features

    1.  Auto Responder
    2.  Web-Based
    3.  Customer management
    4.  Customer service
    5.  Knowledge base

    Helpdesk Pilot VS Solarwinds Web Help Desk

     
  8. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management

    HappyFox VS Solarwinds Web Help Desk

     
  9. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    License model

    • FreeProprietary

    Application type

    Country of Origin

    • MT flagMalta
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)

    Properties

    1.  Clean design

    Features

    1.  Email automation
    2.  Cloud based
    3.  Realtime Reports
    4.  Real-time dashboard
    5.  SLA
    6.  Helpdesk Ticketing
    7.  Remote Support

    Raiseaticket VS Solarwinds Web Help Desk

     
  10. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging

    Usedesk VS Solarwinds Web Help Desk

     
  11. Copy a direct link to this comment to your clipboard

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Bpm'online service Features

    1.  Servicedesk
    2.  Customer service
    3.  Helpdesk Ticketing

    Bpm'online service VS Solarwinds Web Help Desk

     
  12. DiamanteDesk icon
     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    License model

    • FreeOpen Source

    Application type

    Country of Origin

    • UA flagUkraine

    Platforms

    • Mac
    • Windows
    • Linux

    DiamanteDesk Features

    1.  Helpdesk Ticketing

    DiamanteDesk VS Solarwinds Web Help Desk

     
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