Raiseaticket AlternativesHelp Desk Platforms and other similar apps like Raiseaticket

Raiseaticket is described as '100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Raiseaticket for a variety of platforms, including Web-based, iPhone, Android, iPad and Windows apps. The best Raiseaticket alternative is HubSpot, which is free. Other great apps like Raiseaticket are FreeScout, Freshdesk, osTicket and Zendesk.

Raiseaticket iconRaiseaticket
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Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can...

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Raiseaticket alternatives page was last updated Jul 25, 2024
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  1. HubSpot icon

    HubSpot

     106 likes
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    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    66 HubSpot alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Homepage

    HubSpot Features

    1.  Email tracking
    2.  Sales funnel
    3.  Multi-Channel Marketing
    4.  Extensible by Plugins/Extensions
    5.  Multiple Account support
    6.  AI-Powered
    7.  Publishing
    8.  Rich media
    9.  Contextual sales

    HubSpot VS Raiseaticket

     

    • HubSpot is the most popular Web-based, Android, iPhone & iPad alternative to Raiseaticket.

    • HubSpot is the most popular free alternative to Raiseaticket.

    • HubSpot is Freemium and ProprietaryRaiseaticket is Free and Proprietary
  2. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    89 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Raiseaticket

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Raiseaticket.

    • FreeScout is the most popular Open Source alternative to Raiseaticket.

    • FreeScout is Freemium and Open SourceRaiseaticket is Free and Proprietary
    • FreeScout is LightweightRaiseaticket is not according to our users
  4. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Raiseaticket

     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. osTicket icon

    osTicket

     70 likes
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    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives

    License model

    • Free • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized

    osTicket VS Raiseaticket

     
  7. Zendesk icon

    Zendesk

     66 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    253 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Raiseaticket

     

    • Zendesk is the most popular commercial alternative to Raiseaticket.

    • Zendesk is Paid and ProprietaryRaiseaticket is Free and Proprietary
  8. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    195 UserVoice alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting

    UserVoice VS Raiseaticket

     

    • UserVoice is the most popular SaaS alternative to Raiseaticket.

    • UserVoice is Paid and ProprietaryRaiseaticket is Free and Proprietary
  10. monday service icon

    monday service

     1 like
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    Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    License model

    Application types

    Country of Origin

    • IL flagIsrael

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1

    monday service Features

    1.  AI-Powered
    2.  Knowledge Management
    3.  Customer service
    4.  HIPAA Compliant
    5.  Asset Management

    monday service VS Raiseaticket

     
  11. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    53 GLPI alternatives

    License model

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base

    GLPI VS Raiseaticket

     
  12. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Raiseaticket

     
  13. Front icon

    Front

     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    111 Front alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Raiseaticket

     
  14. Jira Service Management icon

    Jira Service Management

     Like
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    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • AU flagAustralia

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jira Service Management screenshot 1

    Jira Service Management Features

    1.  Customer service
    2. JIRA icon  Jira integration
    3.  AI-Powered

    Jira Service Management VS Raiseaticket

     
  15. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Application types

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Raiseaticket

     
12 of 202 Raiseaticket alternatives