AzureDesk AlternativesHelp Desk Platforms and other similar apps like AzureDesk

Apps similar to AzureDesk include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, Freshdesk, Fernand and UserVoice. There's no shortage of Help Desk Platforms like AzureDesk, with more than 100 alternatives for the web, Windows, Android, iPhone and Linux.

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Alternatives
AzureDesk alternatives page was last updated

Alternatives list

  1. Deskhero icon

    Deskhero

     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2026

    Platforms

    • Online
    • SE flagSweden
    • European Union flagEU
    View all customer details, replies, tags, and related content - all in one place for faster resolution.
    Good alternative?
     
  2. FreeScout icon

    FreeScout

     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    164 FreeScout alternatives

    Cost / License

    Application type

    Since

    • Since 2018

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
    Good alternative?
     
  4. Freshdesk icon

    Freshdesk

     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    154 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    • US flagUnited States
    Freshdesk screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    Zonka Feedback icon
    Zonka Feedback

    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvemen...

    http://www.zonkafeedback.com
    Learn More
  6. Fernand icon

    Fernand

     3 likes

    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2023

    Platforms

    • Online
    Fernand screenshot 1
    Good alternative?
     
  7. osTicket icon

    osTicket

     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    145 osTicket alternatives

    Cost / License

    Application type

    Since

    • Since 2010

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    • US flagUnited States
    Client Interface - Welcome Screen
    Good alternative?
     
  9. UserVoice icon

    UserVoice

     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    239 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2009

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    UserVoice screenshot 1
    Good alternative?
     
  10. Zendesk icon

    Zendesk

     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    329 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2009

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
    Good alternative?
     
  11. DGlide icon

    DGlide

     Like

    DGlide is a configurable operations platform that unifies Field Service Management, CRM, Service Desk, Field Sales, and Process Management — kept future-proof by our Living Service Model that adapts as your business evolves.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2026

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    DGlide screenshot 1
    Good alternative?
     
  12. Front icon

    Front

     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2014

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • US flagUnited States
    Front screenshot 1
    Good alternative?
     
  13. LiveAgent icon

    LiveAgent

     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    • SK flagSlovakia
    • European Union flagEU
    LiveAgent screenshot 1
    Good alternative?
     
  14. LiveChat icon

    LiveChat

     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    310 LiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    LiveChat screenshot 1
    Good alternative?
     
  15. UseResponse icon

    UseResponse

     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Online
    • Self-Hosted
    • US flagUnited States
    Help Center of UseResponse
    Good alternative?
     
12 of 169 AzureDesk alternatives